Night Porter

About the Role

The Hyatt Centric The Liberties Dublin, operating under the esteemed Hodson Bay Group and in collaboration with Hyatt, invites candidates to join as a Night Porter. This role plays a key part in maintaining smooth hotel operations overnight, contributing to establishing the hotel as a premier destination in Dublin.

Primary Responsibilities

• Manage the hotel operations between the hours of 11:00 PM and 7:30 AM effectively.
• Ensure that the Switchboard is continuously staffed during the night shift.
• Assist with Reception tasks such as guest check-in and check-out when assigned.
• Prepare and arrange function and meeting rooms as required.
• Attend to guest needs as directed by Reception personnel.
• Maintain cleanliness and tidy conditions in toilets and cloakrooms at all times.
• Perform cleaning tasks as instructed by Duty or Night Manager.
• Carry out security and fire safety checks at regular intervals during the night shift.
• Operate and maintain machinery properly in compliance with Health and Safety guidelines.
• Uphold the hotel's customer service standards and communicate hotel services to guests clearly.
• Maintain excellent personal hygiene, wear the prescribed uniform, and display a name badge continuously.
• Exercise due care for the health and safety of self, colleagues, guests, and others on the premises.
• Participate in fire and accident drills as required.
• Follow all established safety procedures and protocols.
• Ensure all materials and equipment are stored safely and not left in hazardous conditions.
• Report incidents such as accidents, fire, loss, or damage promptly and take appropriate action when possible.
• Perform additional tasks as directed by hotel management.

Working Hours

Due to operational needs, working hours will vary weekly and will be communicated in advance through weekly rosters by your manager.

Candidate Requirements

• Motivated individual with a strong ability to work collaboratively within a team.
• Excellent organisational capabilities and people management skills.
• Strong communication and interpersonal skills.
• Committed to delivering superior customer service and hospitality standards.
• Highly organised with strong planning skills.

Employee Benefits

• Competitive remuneration package.
• Meals provided during shifts.
• Uniform supplied by the employer.
• Access to Hyatt’s extensive global learning and development resources.
• Opportunities for career progression within both Hyatt and the Hodson Bay Group.
• Employee discounts available across Hodson Bay Group properties.
• Worldwide hotel discounts for employees and their friends and family at Hyatt hotels.
• Continuous training and professional growth programs.
• Health and wellness initiatives.
• Staff recognition programs including Manager of the Quarter awards.
• Regular staff events and celebrations.

Additional Information

The Hodson Bay Group is proud to participate in the Failte Ireland Employer Excellence Programme and has received certification as a Great Place to Work. The company is committed to diversity and inclusion, providing accommodations upon request throughout the recruitment process. Candidates requiring assistance should contact HR to arrange necessary support.