Night Audit (w/m/d)

About ATLANTIC Hotel Heidelberg

The newly opened ATLANTIC Hotel Heidelberg, inaugurated in March 2024, is the first high-rise hotel constructed to passive house standards. Situated adjacent to the train station and opposite the Heidelberg Congress Center, within walking distance to Bahnstadt and with direct S-Bahn access to the Old Town and Castle, the hotel is an ideal accommodation for business travelers, conference guests, and tourists. This 15-floor building features 310 elegant rooms and suites, wellness and fitness facilities, and eight modern event rooms with natural daylight, including a 350 m² ballroom with panoramic views on the 13th floor. The expansive 15th-floor gastronomy area offers a restaurant, rooftop bar, and terrace where guests and visitors can enjoy wonderful views paired with fine food and drinks.

Role Overview

The ATLANTIC Hotel Heidelberg is seeking a Night Audit staff member (w/m/d) or front desk employee for night shifts to begin as soon as possible or by mutual arrangement.

Key Responsibilities

• Serve as the primary contact for guests, managing check-ins and check-outs efficiently.
• Provide attentive support and assistance to guests throughout their stay.
• Manage cash handling including cash register operations, daily accounting, and invoice preparation.
• Perform daily financial closing procedures accurately.
• Handle routine telephone and email communications professionally.
• Conduct security rounds during night hours to ensure safety standards.

Qualifications and Requirements

• Completed vocational training, preferably in hotel management or related field, with initial experience in front desk operations.
• Proficient computer skills, especially in MS Office; familiarity with PROTEL hotel software is advantageous.
• Fluency in both written and spoken German and English.
• Polished interpersonal skills and professional demeanor.
• Flexibility to work on weekends and public holidays.
• Reliability, adaptability, and ability to work well within a team.
• Passion for delivering high-quality service and ensuring guest satisfaction.

Why Join ATLANTIC Hotels?

• Permanent employment contract.
• Flexible work schedules arranged by agreement.
• Generous holiday entitlement starting at 26 days annually.
• Additional compensation for work on Sundays, holidays, and night shifts.
• Exclusive ATLANTIC benefits including employee rates across the hotel group, restaurant discounts, and bike leasing options.
• Company pension scheme.
• Extensive opportunities for professional growth and career advancement, including two guaranteed training sessions per year.
• Strong team spirit with regular social events such as Christmas and summer parties.
• Company-backed sports opportunities through providers like Hansefit and EGYM Wellpass with a low monthly employee contribution (€20).
• €20 employer subsidy for Pfitzenmeier fitness studios (including Venice Beach, FitBase).
• Subsidized job and public transport tickets with employer contributions.
• Access to corporate benefits via benefits.me partner program.
• Complimentary coffee, tea, water, fruit, and snacks.
• Discounted meals for employees.
• A transparent and collaborative company culture emphasizing respect, appreciation, and regular feedback.

Compensation and Contact

The salary ranges from €2,484 to €2,958 gross per month based on the collective wage agreement Entgeltgruppe 1 to 3; above-tariff payment depends on qualifications and experience. Interested candidates are encouraged to apply and may inquire further if needed.

Additional Information

Location: Ludwig-Roselius-Allee 2, 28329 Bremen, Germany. Contact Phone: +49 421 944 888 574.