Modern Workplace Architect

Overview

We are looking for a Modern Workplace Architect to lead the design and oversight of secure, scalable enterprise workplace environments as part of a significant transformation initiative. This position blends technical architecture expertise with transformation planning, strategic consulting, and advisory functions covering Microsoft 365, endpoint administration for Windows and Linux, collaboration tools, workplace security, and enhancing the Digital Employee Experience.

Key Responsibilities

• Develop comprehensive Modern Workplace architectures addressing collaboration, endpoint devices, identity management, security, service desk, and field support.
• Create target state architectures, transformation roadmaps, migration approaches, and transition strategies.
• Establish architectural standards, governance frameworks, and reference models to ensure consistency and quality.
• Offer technical supervision throughout design, rollout, migration, and operational handover phases.
• Design robust Microsoft 365 solutions spanning Teams, Exchange Online and on-premises, SharePoint Online, and OneDrive.
• Align collaboration and productivity methodologies with organizational needs and integrate cloud and on-premises workplace services securely.
• Develop endpoint management architectures using Ivanti Unified Endpoint Management including on-premises setups.
• Architect solutions for Windows 11 and Red Hat Linux workstations, including dual-boot configurations.
• Define standards for device setup, provisioning, patch management, lifecycle administration, and Group Policy enforcement.
• Incorporate Microsoft Entra ID and device intelligence into workplace designs.
• Formulate service desk and field support strategies tailored to endpoint infrastructure.
• Embed Zero Trust security principles throughout workplace systems.
• Design identity and access control frameworks utilizing Microsoft Entra ID, Conditional Access, and Identity Protection.
• Implement endpoint protection using Microsoft Defender and related security tools.
• Ensure compliance with data protection and regulatory requirements within workplace designs.
• Conduct stakeholder workshops to evaluate workplace maturity and gather requirements.
• Translate business and technical needs into actionable architectural recommendations.
• Create business cases and present transformation strategies to executive and technical audiences.
• Support procurement processes such as RFPs, RFIs, and solution proposals including scope and sizing considerations.
• Provide leadership and mentorship to delivery teams to drive successful implementation.
• Explore and promote adoption of Microsoft Copilot and other AI-driven productivity tools.
• Identify and implement automation for workplace operations and proactive issue resolution.
• Leverage workplace analytics, device intelligence, and Digital Employee Experience metrics to enhance service quality and employee efficiency.

Required Skills and Experience

• Documented success in designing and managing enterprise Modern Workplace solutions.
• Deep expertise with Microsoft 365 ecosystem: Teams, SharePoint Online, OneDrive, Exchange Online, and Exchange on-premises.
• Practical architecture experience with Ivanti Unified Endpoint Management and traditional endpoint management systems.
• Strong knowledge of Windows 11, Red Hat Linux platforms, including dual-boot setups and Group Policy management.
• Proficiency in Microsoft Entra ID, Conditional Access, Identity Protection, Microsoft Defender, and endpoint security implementations.
• Experience overseeing workplace transformation and migration projects.
• Understanding of service desk and field support operational models aligned with endpoint environments.
• Familiarity with workplace analytics, device intelligence, automation solutions, and enhancing Digital Employee Experience.
• Ability to produce detailed architecture documents, business cases, roadmaps, and technical proposals.
• Excellent communication skills, stakeholder engagement, presentation aptitude, and solution consulting capabilities.

Preferred Qualifications

• TOGAF architectural certification.
• Experience with implementation of Microsoft Copilot and AI-enabled workplace technologies.