Meter Reader

Company Overview

Bermex, Inc. specializes in expert meter reading services across the United States, providing solutions including leak detection, corrosion assessment, line location, software services, and meter reading for water, gas, and electric utilities. The company values excellent customer relationships and seeks motivated individuals who thrive working outdoors and independently.

Role Summary

The Meter Reader position reports to the Meter Services Supervisor and involves reading and inspecting gas, electric, and/or water meters. This role demands extensive walking outdoors under varying weather conditions, strong time management, and daily operational flexibility.

Key Responsibilities

• Perform routine and special meter readings on customer premises for billing purposes.
• Complete assigned meter-reading routes within scheduled timeframes and update routes as required.
• Inspect meters for damage or malfunctions and report findings to supervisors.
• Assess and address unsafe conditions or clean meter boxes.
• Operate various meter reading devices and utilize hand tools such as screwdrivers, pliers, flashlights, gas detectors, shovels, and pump equipment.
• Use printed or electronic materials including service orders, maps, manuals, and computer printouts.
• Support the training of new meter readers when needed.
• Navigate extensive walking routes, sometimes up to 20 miles daily, in diverse weather scenarios including rain, snow, heat, or cold.
• Apply physical effort moving objects weighing from 10 to 50 pounds as necessary.
• Communicate professionally with customers by providing general information and forwarding complaints to the proper authorities.
• Utilize phones, tablets, and computers for effective communication.
• Perform any additional duties as assigned by management.

Candidate Profile

• Minimum education requirement is a High School Diploma or GED.
• Applicants must be at least 18 years old.
• At least one year of experience working outdoors is required; formal meter reading training will be provided.
• A valid driver’s license is mandatory.
• Previous meter reading experience of one year is beneficial but not required.
• Strong multitasking ability with capacity to work independently and collaboratively.
• Flexibility to adjust daily routines and routes based on workload.
• Effective time management skills ensuring timely completion of daily meter reads.
• Excellent interpersonal communication skills for managing interactions with customers and team members.
• Professionalism when dealing with dissatisfied customers.
• Detail-oriented mindset for accurate problem identification and resolution.
• Physical stamina to walk extensive distances and adapt to outdoor working conditions.
• Not suitable for individuals disinclined to work outdoors, walk long distances, or adapt to changing schedules.

Additional Information

• Compliance with drug and alcohol testing is required in line with non-regulatory standards for employees handling water, electric, and meters.

Benefits and Perks

• Comprehensive group health coverage including medical, prescription, dental, and vision plans.
• Company-paid life insurance and disability coverage.
• Flexible Spending Accounts or Health Savings Accounts with company contributions.
• Employee Assistance Program available to employees and eligible family members.
• Participation in Employee Stock Ownership Plan (ESOP) and a Roth or Traditional 401(k) retirement plan with employer matching.
• Paid time off after 90 days including vacation, holidays, wedding day, veterans day, and sick leave for New York employees.
• Company vehicle and gas card for driver roles.
• Company-provided cell phone or monthly mobile allowances where applicable.
• Boot allowances from approved suppliers and per diem for travel-based roles.

Work Location

Mondays begin at the local office for vehicle, equipment, and assignment pick-up.

Equal Opportunity Statement

Bermex and its associated companies follow equal employment opportunity laws without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability status, veteran status, or other protected characteristics. Accommodations are provided upon request during the employment process.

Compensation Transparency

The company complies with regulations regarding pay disclosures and prohibits discrimination related to pay inquiries.