Merchant Acquisition Specialist

About Us

Tamara is a premier fintech platform in Saudi Arabia and the GCC region dedicated to enabling people to achieve their dreams through simplicity, trust, and accessibility wherever our customers need us. Serving over 25 million customers and partnering with more than 130,000 merchants, Tamara offers dependable financial services spanning retail, travel, education, healthcare, and more. Backed by Sanabil Investments (part of the Public Investment Fund) and SNB Capital, Tamara is a well-established leader in the financial sector.

Position Overview

We are looking for a driven Merchant Acquisition Specialist to join our In-store Operations team. This role focuses on acquiring new business partnerships and supervising Tamara’s in-store marketing presence at partner outlets. The position demands active fieldwork involving visits to both new and existing merchants, ideal for a motivated individual aiming to thrive in a vibrant startup environment.

Key Responsibilities

• Proactively seeking out and engaging potential merchants at their physical locations, presenting our services and the benefits of partnering with Tamara.
• Building and maintaining strong, trust-based relationships with merchants by understanding their specific needs and positioning Tamara’s solutions accordingly.
• Conducting face-to-face demonstrations of products or services, addressing inquiries, and facilitating new merchant partnerships.
• Gathering market intelligence by reporting competitor activities, merchant feedback, and assessing the visibility of in-store marketing materials to support company strategy and product improvement.
• Assisting merchants through the application and onboarding process to ensure a seamless integration and a foundation for lasting collaborations.

Experience and Skills

• Candidates should have completed at least an internship or cooperative training in sales or business development, with a maximum of two years' experience.
• Strong communication and interpersonal abilities to interact effectively with merchants and internal teams at various levels.
• Excellent organizational skills and meticulous attention to detail.
• Discretion in handling confidential information is essential.
• Proficiency in Microsoft Office applications; experience with CRM tools is advantageous.

Personal Attributes

• Self-driven, goal-focused, and eager to deepen knowledge and experience in the buy now, pay later (BNPL) market.
• Flexible and resilient, capable of excelling in a dynamic, fast-growing industry context.
• A cooperative team member who demonstrates initiative and a constructive attitude.
• Possession of a valid KSA driver's license is mandatory.