Merchant Acquisition Specialist

About Tamara

Tamara is a prominent fintech platform in Saudi Arabia and the GCC region, dedicated to helping individuals realize their aspirations through simple, trustworthy financial solutions accessible wherever our customers need us. With over 25 million users and 130,000 partner merchants, Tamara covers sectors such as retail, travel, education, and healthcare. Our company is supported by Sanabil Investments, a subsidiary of the Public Investment Fund, along with SNB Capital.

Role Overview

We are seeking an enthusiastic Merchant Acquisition Specialist to become a key member of our In-store Operations team. This role involves actively engaging with new and existing merchants by visiting their physical stores to promote Tamara’s services, facilitating new partnerships, and monitoring our in-store marketing presence. The position is suited for individuals who thrive in dynamic startup environments and seek opportunities for professional growth.

Key Responsibilities

• Proactively identify and engage potential merchants at their storefronts, presenting Tamara’s offerings and benefits.
• Build and maintain strong relationships with merchants by understanding their specific needs and challenges to tailor our solutions effectively.
• Conduct live demonstrations of Tamara’s products/services and effectively resolve merchant inquiries to foster partnership agreements.
• Gather valuable market insights, report on competitor activities, and collect merchant feedback to support strategic and product enhancement decisions, including the assessment of in-store marketing material visibility.
• Manage the onboarding process by assisting merchants through application steps to ensure seamless integration and sustained partnerships.

Experience Requirements

• Entry-level candidates with internship or co-op experience in sales or business development, possessing up to 2 years of relevant experience, are eligible.

Required Skills and Attributes

• Exceptional communication and interpersonal skills for engaging with merchants and internal teams.
• Strong organizational capabilities and meticulous attention to detail.
• Ability to manage confidential information responsibly.
• Proficiency in Microsoft Office applications; familiarity with CRM systems is advantageous.
• Self-driven, goal-focused, with a keen interest to learn and grow within the Buy Now Pay Later (BNPL) sector.
• Adaptable and resilient to excel in a fast-paced and evolving industry environment.
• Collaborative team spirit, proactive mindset, and positive work attitude.
• Possession of a valid Saudi Arabia driving license is mandatory.