Member Experience Executive - Abu Dhabi
FitnGlam - A SuperClub for Women
Abu Dhabi Emirate, United Arab Emirates · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 1 month ago
- Work mode
- In office
- Resume
- Required to apply
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Job description
About the Company
We are a dynamic and impact-oriented fitness and wellness organisation committed to fostering an environment where every employee can excel. Our core strength lies in our people, and we uphold values like energy, balance, and purpose to support them daily.
Primary Duties
- Greet and assist members courteously and professionally.
- Efficiently manage member account enquiries, scheduling, and service requests.
- Develop strong rapport with members via in-club interactions, phone calls, and email communication.
- Advise members on suitable programs, merchandise, and services based on their individual preferences.
- Collect feedback to enhance the overall member experience and promote a service-oriented culture.
- Assist with retail shop functions and uphold cleanliness standards within the club.
- Collaborate with fitness and membership teams to boost member engagement.
Candidate Profile
- Demonstrated excellence in customer service with a positive and professional demeanor.
- Skillful in anticipating member requirements and delivering effective solutions.
- Strong communication and relationship management abilities.
- Prior knowledge of fitness programs and services is advantageous.
Additional Information
If you are passionate about contributing to growth in the fitness sector and desire to make a meaningful difference, we encourage you to apply.