Medical Administrator

Role Overview

Join Qatar Airways as a Medical Administrator within the Group Health and Medical Services team, where you will deliver administrative and reception support to ensure seamless operations at the QR Medical Center. This role involves managing medical administrative queries, scheduling appointments, maintaining records, and handling confidential medical information adhering to ethical standards.

Key Responsibilities

• Manage sensitive medical data and inquiries confidentially.
• Provide professional assistance to administrative queries both in person and via telephone.
• Efficiently coordinate and distribute medical certificates and related communications for doctors' review.
• Handle documents from various QR departments and subsidiaries appropriately.
• Maintain accurate filing and scanning of medical correspondence into electronic document systems.
• Update contact directories and the medical services scheduling diary.
• Arrange informational displays professionally within the medical center.
• Maintain updated staff records and medical report databases.
• Support Medical Supervisor to ensure effective functioning of the Reception team.
• Register Amiri staff in QRHMS and facilitate invoice processes.
• Assist in investigations related to medical facilities, certificates, or related queries when required.
• Support medical emergency response, including ambulance coordination and special assistance programs.
• Stay informed of updates to workspace systems, including QRHMS.
• Perform administrative duties to meet licensing needs for QR, QE, and Amiri cabin crew.
• Professionally attend to medical visitors, patients, and staff at the Medical Center.
• Maintain appointment schedules within the Health Information System.
• Administer processes related to medical certificate validations and MEDIF forms.
• Coordinate with departments such as Space Control, Traffic, Immigration, and HR to ensure workflow efficiency.
• Keep the reception area orderly and clean.
• Provide peer support within the Reception team.

Qualifications and Skills

• Bachelor’s degree or equivalent qualification with at least one year of related work experience.
• Proficient in Microsoft Office applications including Word, Excel, PowerPoint, and Access, and comfortable with internet use.
• Familiarity with Oracle or hospital management systems is preferred.
• Previous experience as a receptionist in multinational firms, airlines, or hospitality sectors is advantageous.
• Ability to handle confidential matters discreetly and ethically.
• Strong comprehension skills to follow instructions from medical doctors in various formats.
• Well-developed interpersonal communication abilities.
• Experience managing telephone, email, and fax correspondence professionally.
• Fluent English communication skills both spoken and written; proficiency in Arabic is a plus.
• Strong organizational and multitasking capabilities.
• Capable of working efficiently under pressure while maintaining professional ethics.
• Adaptability to new technology and willingness to take on assigned responsibilities eagerly.

Additional Information

Be a part of Qatar Airways' dynamic and global environment, contributing to its expanding story of innovation and excellence. The role offers an opportunity for growth and involvement in a supportive and professional setting.

Closing Date: October 18, 2026

Location: Doha, Qatar