Mechanical Technician - Commercial Vehicles

Company and Role Overview

Al-Futtaim, founded in the 1930s and headquartered in Dubai, is a multifaceted regional enterprise active in over 20 countries. The Group engages in automotive, financial services, real estate, retail, and healthcare sectors, representing over 200 globally recognized brands with a workforce exceeding 40,000 employees. The company prioritizes digital innovation, AI, sustainable development, and strategic alliances to create enduring value while fostering a legacy of responsibility.

This role involves performing comprehensive inspections, diagnostics, maintenance, and repairs on commercial trucks and buses. The Technician ensures repairs are completed efficiently and in adherence to manufacturer guidelines, workshop protocols, and health and safety standards. The position demands strong practical knowledge of commercial vehicles and fault diagnosis, emphasizing precision and quality in repair work to enhance vehicle reliability and client satisfaction.

Key Responsibilities

• Conduct scheduled servicing, preventive upkeep, inspections, and remedial work on commercial trucks and buses.
• Identify mechanical, electrical, and electronic issues using appropriate diagnostic tools and techniques.
• Repair engines, transmissions, brakes, steering systems, suspensions, electrical components, and other vehicle parts.
• Interpret wiring schematics, technical manuals, and manufacturer repair instructions accurately.
• Determine necessary parts and provide accurate details to support job estimates and completion records.
• Perform road tests and functionality verifications post-repair, as authorized.
• Precisely document diagnostic outcomes, executed tasks, parts usage, and any further repair needs on job cards.
• Complete all assigned tasks within the set timeframe and maintaining quality standards.
• Keep tools, equipment, and the workspace safe, clean, and operational.
• Comply with all workshop protocols including health, safety, quality, and environmental guidelines.
• Communicate any additional faults, recurring issues, or safety concerns to the Workshop Supervisor promptly.
• Engage in ongoing technical training to keep updated with the latest trends and technologies in commercial vehicle systems.

Requirements and Qualifications

• Possession of ITI, diploma, or other technical qualifications in Automotive Engineering, Diesel Mechanics, Mechanical Engineering, Auto Electrical, or related fields.
• Practical hands-on experience in servicing and repairing commercial trucks, buses, or heavy vehicles.
• Familiarity with modern vehicle electronics and Controller Area Network (CAN) bus systems is advantageous.
• A valid driving license is preferred where required.

Preferred Experience and Skills

• Experience within authorized dealerships, commercial vehicle workshops, fleet operations, or Original Equipment Manufacturer environments.
• Usage of manufacturer-specific or multi-brand diagnostic systems.
• Technical training relevant to manufacturers or specific products is beneficial.
• Strong attention to detail with an emphasis on quality and safety.
• Able to independently manage tasks while collaborating well within a team.
• Effective time management skills to adhere to deadlines.
• Basic proficiency in computers for retrieving technical data and updating service records.
• Good communication abilities in English.

About the Team and Company

Joining the Commercial Vehicles Aftersales team, candidates will collaborate closely with Workshop Supervisors, Service Advisors, Parts personnel, and fellow Technicians. The team dedicates itself to maintaining safe workshop practices, delivering superior repair quality, fostering continuous technical enhancement, and ensuring reliable service to commercial vehicle customers.

Al-Futtaim Automotive ranks among the top mobility firms in the Middle East, Asia, and North Africa, operating in eight countries and representing over 25 premier global automotive brands. Our fully integrated services include passenger and commercial vehicles, industrial equipment, logistics, leasing, aftersales, and financial solutions, all aimed at providing a seamless customer journey.

Driven by a commitment to innovation, digital transformation, and unparalleled customer experience, Al-Futtaim Automotive employs over 9,000 colleagues united by enthusiasm and collaboration to shape the future of mobility, utilizing new technologies and creating superior experiences for customers and communities alike.