Marina General Support Specialist

About The Ritz-Carlton, Doha

Experience refined luxury at The Ritz-Carlton, Doha, a 5-star resort located along the Arabian Gulf with 374 rooms and suites, award-winning dining, world-class spa and fitness facilities, private beach access, and extensive event venues. The resort is renowned for its exceptional service and elegant atmosphere with a deep legacy of Qatari hospitality.

Your Role as Marina General Support Specialist

As a vital member of the recreation team, you will serve as a trusted resource for all leisure activities on site, providing guests with information and guidance about facilities including pools, beach, game rooms, fitness center, and children's activity centers. You will encourage and register participation in activities, manage scheduling, and promote a welcoming, enjoyable environment.

Key duties also involve promoting and enforcing facility rules for guest safety, responding to emergencies per local procedures, offering cashier services where applicable, supporting private group events hosted at the facilities, and maintaining cleanliness and orderliness of recreation areas and equipment.

You will be responsible for recognizing situations where guests might not safely participate and promptly informing managers. In the case of guest injury, you will provide first aid until professional medical help arrives. Maintaining accurate reports on accidents, unsafe conditions, and completing all safety trainings is also essential.

Professionalism and excellent communication are crucial, including welcoming guests courteously, assisting guests with disabilities, answering phones with proper etiquette, and supporting team goals through positive working relationships. Physical tasks requiring standing, walking, lifting (up to 25 pounds without assistance), and moving through varying environments are to be expected.

Qualifications

• High school diploma or equivalent.
• CPR and First Aid certifications required.
• Relevant recreation equipment certifications as mandated by local regulations.
• No prior work or supervisory experience required.

Benefits and Opportunities

• Join a prestigious global luxury hotel brand with a legacy of excellence.
• Access to personal and professional growth programs with expert mentorship from seasoned professionals.
• Opportunities for career advancement locally and internationally within Marriott’s portfolio.
• A competitive compensation package including accommodation, transportation, meals, flight tickets, and more.
• Exclusive leadership training programs and recognition for excellent service.
• Discounts on dining, wellness, and Marriott hotel stays worldwide.
• Medical insurance coverage and dedicated HR support.

Additional Information

This is a full-time, non-management position based in Doha, Qatar. The role requires onsite presence and adherence to company standards around appearance, confidentiality, and conduct. The Ritz-Carlton is an equal opportunity employer committed to diversity, inclusion, and non-discrimination.