Mandarin-Speaking Account Manager

Role Overview

We are seeking a proactive Account Manager with strong Mandarin and English proficiency to manage client relationships at HungryPanda Ltd in Melbourne, Australia. This position involves engaging with key partners to support business growth through account management, partnership development, and cross-functional team collaboration.

Key Responsibilities

• Oversee daily interactions with important account partners to maintain and enhance relationships.
• Assist in engaging new partners by participating in discussions, creating proposals, and facilitating onboarding processes.
• Coordinate launch activities, promotions, and marketing campaigns alongside partners.
• Track account performance metrics to identify opportunities for increasing sales and order volumes.
• Generate and deliver regular performance reports and updates to partners.
• Liaise with internal teams including Marketing, Operations, Product, Technology, and Finance to address partner requests and support project implementations.
• Ensure all account information is current and follow up on pending actions diligently.
• Contribute to identifying and developing new partnership opportunities at both national and local levels.

Candidate Profile

• Experience in Account Management, Business Development, Partnerships, or related client-facing roles.
• Preferred background in food delivery, hospitality, e-commerce, or technology sectors.
• Strong communication skills and ability to manage client relationships effectively.
• Comfortable working with data and preparing basic analytical performance reports.
• Highly organized with the ability to manage several accounts and projects concurrently.
• Self-motivated, responsible, and able to work independently.
• Fluency in both English and Mandarin Chinese is essential for effective communication with partners and internal teams.
• Good understanding of Australian business culture and professional communication practices.

Why Join HungryPanda?

• Engage with key partners across Australia gaining practical experience in account management, partnerships, and commercial expansion.
• Opportunity to work on a mix of local and national collaborations while closely cooperating with diverse internal teams.