Management & Sales Training Program

Overview

The Sherwin-Williams Management & Sales Training Program is an entry-level, accelerated opportunity crafted to prepare participants for a Store Management career within 18 to 24 months. The company embraces a promote-from-within approach, allowing trainees to advance into Assistant Store Manager roles following the successful completion of an initial 8-week training period. The role involves working approximately 40 hours per week, which may include evening and weekend shifts.

Program Details

Trainees will collaborate closely with store management to oversee a business generating over a million dollars in revenue. The role involves leadership responsibilities and contributing to the store’s strategy and development. Participants will gain comprehensive knowledge of operations, client interactions, and internal strategies, positioning them to significantly impact the team's success. The focus will be on expanding the company’s market share by serving large commercial customers such as painting contractors, purchasing agents, and manufacturers.

This immersive training builds essential skills across customer service, sales, marketing, finance, and operations. Upon completing the program, career paths with clear progression are available, offering the individual the chance to shape their future professionally.

Key Benefits

• Ample career advancement opportunities within an established framework inclusive of formal development reviews
• Foundational leadership training for developing managerial capabilities
• Comprehensive preparation in customer service excellence, sales techniques, marketing acumen, financial understanding, and operational management
• Opportunities for professional networking through community engagement essential for business growth and personal success

Responsibilities

• Complete all components of the designated training program
• Support the implementation of business strategies aimed at increasing sales and profitability
• Deliver exceptional customer service to maintain high satisfaction levels
• Maintain thorough product knowledge to provide accurate recommendations
• Develop and nurture relationships with both wholesale and retail customers
• Manage store administrative functions
• Ensure compliance with company policies relating to safety, loss prevention, and security
• Uphold store standards, including visual merchandising and promotional display maintenance
• Contribute to employee training, development, performance oversight, and if needed, corrective measures
• Address and resolve customer and employee complaints effectively
• Collaborate with Store Manager on external sales visits to enhance market share
• Maintain cleanliness and organization in all store areas including storefront, office, warehouse, and surroundings
• Accurately maintain work order records and product formulas
• Retrieve appropriate products from sales floor or warehouse as needed
• Perform product tinting and mixing to meet customer specifications
• Stock shelves and arrange product displays
• Clean store equipment regularly

Minimum Qualifications

• At least 18 years of age
• Legal authorization to work in Jamaica without the need for future work visa sponsorship
• Possession of at least a bachelor's degree prior to program commencement
• Ability to lift up to 50 lbs frequently and up to 70 lbs occasionally, with or without reasonable accommodation
• If currently employed within Sherwin-Williams, must have received a minimum "meets expectations" rating on the last performance appraisal
• If internal candidate, completion of all required HR Cloud eLearning courses for current position

Preferred Qualifications

• Minimum one year experience in retail, sales, or customer service roles
• At least one year of leadership or supervisory experience
• Background in team-oriented environments through professional or extracurricular activities or military service
• Prior experience selling paint or related products
• Experience with timekeeping or customer relationship management (CRM) systems
• Willingness to relocate for future career opportunities
• Proficiency in reading, writing, understanding, and communicating in multiple languages

Additional Information

Because this position involves interaction with customers including minors, as well as access to cash, electronic equipment, personal data, merchandise, and other valuables, the company requires a criminal history check to safeguard business operations and the safety of customers, employees, vendors, and the public.

Sherwin-Williams is committed to diversity, equity, and inclusion and maintains an equal opportunity hiring policy. Applicants with arrest or conviction records will be considered in compliance with applicable laws. The company provides benefits covering health, retirement, well-being, and other areas, supporting a balanced life and career development. As a federal contractor, Sherwin-Williams encourages priority referrals for protected veterans where appropriate.

Applicants should be cautious to avoid scams; the company never requests payments or sensitive financial or personal information during application processes.