Maitre d' / Host

About the Role

Soi Fire, an energetic Thai live-fire grill located in Potts Point, Sydney, is seeking a polished and experienced Maitre d' to lead its front-of-house operations. The ideal candidate will possess a charismatic presence and sharp operational skills to maintain a smooth and welcoming dining atmosphere.

Key Responsibilities

• Take full charge of hosting duties, managing guest seating, table turnover, and pacing throughout operating hours.
• Serve as the welcoming face of the venue by greeting guests warmly, including regular patrons and newcomers, to create an outstanding dining environment.
• Efficiently oversee reservation systems, handle waitlists, and manage walk-in guests, especially during high-pressure weekend periods.
• Maintain seamless communication between front-of-house and back-of-house teams, including bar and kitchen staff, to ensure coordinated service delivery.
• Lead motivational pre-shift meetings and mentor front-of-house personnel to uphold superior service standards and hospitality culture.

Candidate Requirements

• Demonstrated expertise as a Maitre d', Head Host, or Senior Floor Manager in a fast-paced, high-volume dining establishment.
• Excellent communication skills paired with the ability to maintain composure and effectively diffuse tense situations.
• Attention to detail, impeccable personal presentation, and a proactive mindset towards guest services.
• Proficiency with current reservation software and floor management technologies.
• A genuine passion for exceptional cuisine, lively community environments, and dynamic hospitality.

Benefits and Opportunities

• Attractive salary package complemented by performance-based incentives.
• Collaborative and enthusiastic team environment centered around premium live-fire culinary experiences.
• Opportunities for professional growth within one of Sydney's premier dining destinations.