Maintenance Technician

Position Overview

We are seeking a proactive and skilled Maintenance Technician to join our Vancouver portfolio team. In this resident-centered and building-focused position, you will manage daily maintenance duties, handle suite service requests, oversee turnovers, perform preventative maintenance, and coordinate with contractors to ensure the properties operate smoothly.

Primary Responsibilities

• Conduct repairs per assigned work orders and maintenance directives, consulting sub-trades within authorized limits when necessary. Maintain verbal and written communication with management regarding issues.
• Promptly address all maintenance requests from tenants and residents courteously and professionally according to standard protocols.
• Execute minor electrical tasks including changing various light bulbs, switches, outlets, and installing lighting fixtures and ballasts up to 120 volts.
• Carry out minor plumbing tasks such as repairing faucets, toilets, piping, clearing clogs, and servicing plumbing components.
• Perform repairs or replacements on hardware like locks, door handles, and door closers.
• Undertake minor drywall repairs, plastering, painting, and millwork repairs along with general fixes like grouting and floor or door repairs.
• Inspect buildings and grounds per maintenance checklist, resolving minor issues and reporting major concerns to management, including property damage and system failures. Monitor cleaning standards, acting promptly in absence of cleaning staff.
• Carry out daily examinations of mechanical and electrical equipment including rooftop units, sprinkler systems, elevator machines, mechanical and electrical rooms, and related equipment.
• Support exterior cleaning and upkeep including litter removal, snow clearing, and ice management in areas like sidewalks, parkades, and loading zones.
• Assist in preparing vacant units for occupation by performing necessary maintenance and scheduling external tradespeople when required.
• Help manage tenant move-ins and move-outs including elevator pad handling.
• Keep up-to-date maintenance records such as inspection and incident reports, service logs, contractor files, and digital job tracking.
• Monitor and update building automation systems, security, and CCTV; troubleshoot discrepancies as directed.
• Perform and assist with preventative maintenance on building systems and supervise contractors to ensure compliance with company standards and safety guidelines.
• Help maintain cleanliness and order in garbage and compactor rooms and participate in waste management activities.
• Engage in fire and life safety procedures, conduct routine inspections and testing of safety systems, and respond to emergencies as per safety protocols.
• Track inventory levels for supplies and maintenance parts; with authorization, place purchase orders.
• Maintain organized and clean workshops and storage areas.
• Respond swiftly to emergencies such as break-ins, fires, floods, and report incidents comprehensively to management.
• Be available on-call approximately one week per month for after-hour emergencies.

Required Skills & Knowledge

• Minimum of three years of practical experience in residential building maintenance suitable for rental or multi-family housing.
• Proficiency in general maintenance including plumbing repairs, leak responses, minor electrical work within scope, drywall patching, painting, hardware repairs, and basic carpentry.
• Experience with mechanical building systems such as hydronic heating, pumps, valves, HVAC parts, and contractor coordination.
• Familiarity with Building Automation Systems (BAS) or Direct Digital Control (DDC) systems including alarms, scheduling, and escalation protocols.
• Excellent communication and customer service skills capable of professionally handling resident issues.
• Organized, dependable, and self-motivated with strong follow-through abilities.
• Valid British Columbia driver’s license to support site travel.
• Understanding of relevant legal and safety regulations including BC's Residential Tenancy Act, Human Rights Code, Personal Information Protection Act, Fire Code, and occupational health and safety standards.