Maintenance Manager

Job Overview

Join the Hilton team at Chateau on the Park Christchurch as a Maintenance Manager where you hold full responsibility for managing all engineering operations pertaining to the hotel's systems, plants, and equipment. You play a critical part in utilizing the Property, Operating, Maintenance, and Energy Consumption (POMEC) budget efficiently to meet guest needs while safeguarding the property and its assets. Beyond maintenance, you foster a welcoming hospitality atmosphere by contributing to memorable guest experiences.

Key Responsibilities

• Lead daily maintenance activities ensuring adherence to service and equipment schedules.
• Coordinate maintenance priorities with Housekeeping to address guest rooms and public areas effectively.
• Develop and enforce systems ensuring health and safety for guests, team members, and hotel infrastructure.
• Ensure compliance with local statutory regulations through active communication with relevant agencies.
• Prepare and manage maintenance and capital budgets for engineering projects.
• Conduct daily inspections around the property and execute lift emergency procedures when necessary.
• Diagnose and repair mechanical equipment to maintain operational integrity.
• Maintain positive relations with internal departments and external partners.
• Oversee upkeep of all fixtures and fittings to guarantee safety, acting swiftly on hazards.
• Design and manage emergency response programs enhancing hotel readiness.
• Implement and oversee energy conservation initiatives to reduce costs.
• Manage renovation projects by soliciting bids, defining costs and scope, and supervising contractors to ensure quality and cost-efficiency.
• Undertake special projects as assigned, including introducing environmentally friendly technologies.
• Monitor Engineering Department KPIs and take corrective actions to improve outcomes relating to equipment, audits, and productivity.
• Handle team-related functions including recruitment, performance reviews, training, career development, disciplinary procedures, and motivation.

Qualifications and Skills

• Extensive expertise in building management and engineering practices.
• Relevant trade qualification or equivalent experience.
• Familiarity with budgeting processes and basic accounting principles.
• Strong leadership abilities and proven experience managing teams.
• Excellent communication and customer service mindset.
• Ability to work independently, manage pressure, and adapt to varying work scenarios.
• Advanced computer proficiency with software relevant to the role.
• Excellent grooming and a positive professional attitude.

Preferred Attributes

• First Aid certification is advantageous.
• Further qualifications in engineering or related trades are desirable.

About Hilton

Hilton stands as a global hospitality leader with a commitment to delivering exceptional experiences to guests and building a supportive and award-winning workplace culture for its team members. Recognized internationally for excellence, Hilton fosters career growth and a passion for hospitality in all employees. Whether starting a new career or advancing an existing one, Hilton offers robust opportunities and a unique workplace environment.