- Experience
- 2+ yrs
- Salary
- INR 4,408,400 – INR 4,408,400 / year
- Openings
- 1
- Posted
- 4 days ago
- Work mode
- Work from home
- Resume
- Required to apply
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Job description
About the Role
Join Coinbase’s mission-driven team focused on expanding economic freedom by contributing to advanced AI-powered customer and agent support systems. The CX Intelligence team creates seamless customer experiences across chatbots, help centers, and agent workflows, integrating multi-agent platforms with vendor AI and internal systems.
Key Responsibilities
- Design and enhance an orchestration layer that manages state transitions, context sharing, and intent routing among vendor and internal large language model frameworks in a distributed conversational environment.
- Develop high-quality Python services that integrate sophisticated AI and machine learning technologies into reliable, customer-facing products.
- Lead machine learning projects from inception to deployment, making technical trade-offs and collaborating with cross-functional teams.
- Contribute to system architecture, set coding standards, and promote best practices in AI and ML development.
- Collaborate with engineers and stakeholders to deliver secure, scalable, and high-performance AI-enhanced experiences.
- Engage in design reviews, ensuring solutions comply with Coinbase’s security, compliance, and performance benchmarks.
Required Qualifications
- Over two years of professional experience in machine learning and software engineering, with proven success in deploying production-level ML services.
- Practical experience working with modern AI infrastructure, including large language models and deep learning frameworks; familiarity with tools such as LangGraph, LangSmith, Google ADK, Vertex AI, or AWS Bedrock.
- Advanced Python programming skills demonstrated by writing clean, maintainable, and well-tested code.
- Domain expertise in areas like natural language processing, information retrieval, computer vision, or statistical modeling.
- Ability to author technical design documents and effectively communicate ML architectures to diverse teams.
- Responsible application of generative AI involving human oversight to ensure effective, efficient, cost-conscious, and high-quality outcomes.
Additional Information
This role is remote-first with periodic in-person quarterly work sessions (“surges”). Coinbase is committed to equal opportunity employment, welcoming applicants from diverse backgrounds and providing accommodations for disabilities. Candidates may submit up to three applications within six months.
Compensation
The base annual salary for this position is ₹4,408,400 INR. Total compensation may include equity, bonuses, and benefits such as medical, dental, and vision insurance.
Legal and Privacy Notices
Applicants agree to the company’s Candidate Privacy Notice and Arbitration of Disputes. US candidates have rights information available upon request.