Loyalty Business Support Consultant
Riyadh, Riyadh Province, Saudi Arabia · Full Time
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- Posted
- 15 hours ago
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Job description
About Tata Consultancy Services (TCS)
Tata Consultancy Services (TCS) is a leading IT services, consulting, and business solutions provider with over fifty years of experience assisting many of the world's largest corporations with their transformation initiatives. Leveraging its unique Location Independent Agile™ delivery model, TCS offers a comprehensive suite of business, technology, and engineering services, delivering excellence in software development. As a major part of the Tata group, TCS employs over 616,171 highly skilled consultants representing 157 nationalities across 53 countries worldwide.
Job Overview
We are seeking a Loyalty Business Support Consultant based in Riyadh, Saudi Arabia, to join our team full-time. This role is focused on delivering analytical and operational support for loyalty programs, ensuring configurations are accurate, driving program improvements, and facilitating successful campaign launches.
Key Responsibilities
- Develop and maintain management reports, dashboards, and KPI scorecards.
- Assist in reviewing and optimizing accounting configurations.
- Analyze current expenses and revenue streams to uncover improvement opportunities.
- Ensure full compliance with company policies and applicable regulations.
- Support the review and enhancement of VAT configuration, including specialized knowledge of SAMA reward points VAT treatment.
- Maintain precise program configuration and upkeep.
- Coordinate the rollout of loyalty campaigns, promotions, and special customer offers.
- Recognize trends and identify opportunities to optimize loyalty programs.
Required Skills and Experience
- Experience with loyalty and rewards program frameworks.
- Understanding of loyalty rewards accounting and VAT processes, preferably with SAMA reward points VAT treatment.
- Strong analytical mindset with business problem-solving abilities.
- Capability in managing relationships with stakeholders and vendors.
- Proficiency in data analysis and generating reports.
- Advanced skills in Microsoft Excel and PowerPoint.
- Familiarity with CRM systems and loyalty platforms.
- Excellent communication and presentation capabilities.
Additional Information
Application deadline for this position is 20th September 2026.
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