Logistics Executive

Job Overview and Responsibilities

As a Logistics Executive at Ekdant Logistics Solutions LLP, your role will encompass comprehensive management and oversight of shipments to ensure timely and efficient delivery. Your daily activities will focus on monitoring shipments’ statuses, coordinating with carriers and customers, negotiating freight rates, and maintaining accurate shipment records.

Main Responsibilities

• Begin each day by reviewing emails and checking the progress of shipments from the previous day and overnight.
• Track pickup statuses through automated reports and shipment updates to guarantee adherence to planned schedules.
• Engage with carriers to address missed or delayed pickups, obtaining accurate driver arrival times for prompt updates.
• Gather tracking links from carriers post-pickup, update the company portal accordingly, and continuously monitor shipment progression to verify on-time deliveries.
• Maintain daily contact with carriers to receive the latest status updates and provide customers with shipment reports at least twice daily.
• Disseminate detailed shipment status updates, including load numbers, pickup progress, transit conditions, completed deliveries, and any delays or complications to customers.
• Keep the company portal current by updating shipment statuses such as scheduled pickups, in transit, delivered, and invoiced.
• Ensure all shipment information in the portal is accurate and clear to prevent confusion and enhance transparency.
• Act as the liaison between customers and carriers to resolve delivery delays, appointment modifications, and rescheduling needs.
• Manage weekly load lists from customers and allocate carriers based on service area, route lanes, and availability.
• Negotiate freight charges with carriers and assign loads considering appropriate routes and carrier capabilities.
• Prepare and dispatch load tenders that include precise shipment data, company information, pricing details, payment terms, and any necessary documentation.
• Attach relevant customs and supporting documents when sending load tenders to carriers.
• Follow up with carriers daily to confirm receipt and acceptance of load tenders.
• Quickly address urgent midweek shipment requests by negotiating with carriers and organizing prompt transportation.
• Review and manage additional charges including waiting times, lumper fees, and restacking costs by securing approvals and issuing revised tenders as necessary.
• Develop and maintain professional relationships with both customers and carriers through ongoing communication and effective assistance.
• Ensure carriers receive proper support to facilitate seamless operations.
• Upload carrier invoices, shipment documentation, and load records to OneDrive, maintaining orderly file systems.
• Regularly update shipment lineups and incorporate new loads during the week to maintain comprehensive tracking.
• Keep thorough records of all shipments, communications, and operational tasks to optimize daily logistics management.