Logistics cum Operations Coordinator

About the Company

Akshat Enterprises, based in Lucknow, is a distinguished dealer with over 15 years of expertise in Tiles, Bathroom Fittings, Tile Adhesives, and Kitchen Sinks. The company is an authorized partner of renowned brands including Kajaria, Johnson, Jaquar, and Ardex Endura.

Job Purpose

The Logistics cum Operations Coordinator plays a pivotal role in ensuring that customer orders are dispatched with the correct materials, accurate quantities, and delivered punctually. This role requires seamless coordination among Sales, Warehouse, Suppliers, Transporters, and Customers to guarantee a smooth delivery process.

Key Responsibilities

• Receive and verify order details from the Sales Team.
• Prioritize dispatch schedules effectively.
• Create daily dispatch plans including vehicle arrangements.
• Determine the sequence of material loading for deliveries.
• Coordinate same-day and next-day delivery logistics.
• Confirm stock availability with the Warehouse and validate picking lists.
• Oversee material loading and inspect packing quality.
• Arrange and manage transporter services ensuring vehicle availability and maintain driver information.
• Track deliveries and communicate timely updates to customers and Sales Team, especially in case of delays.
• Issue dispatch confirmations and inform customers of delivery timings.
• Handle customer complaints and work towards resolving delivery issues swiftly.

Qualifications and Skills

• Graduate qualification preferred in BBA, B.Com, Supply Chain, or Operations.
• At least one year of experience in logistics or coordination roles.
• Proficiency in MS Excel and Word.
• Strong organizational capabilities, punctuality, and problem-solving skills.