Loan Processing Officer

Role Overview

We are seeking a Loan Processing Officer at Prisha Jhalani Enterprises located in Jaipur, Rajasthan, India. This role demands comprehensive handling of loan files from documentation through to submission and approval tracking.

Key Responsibilities

• Manage the complete loan file processing lifecycle, including document collection and submission.
• Communicate with clients to gather and verify all necessary loan documentation.
• Accurately prepare and complete bank application forms for various loan products.
• Submit loan applications to banks and Non-Banking Financial Companies (NBFCs) and monitor their progress continuously.
• Engage in regular follow-ups with bankers and clients to expedite timely loan approvals.
• Handle communication channels such as WhatsApp groups involving clients and banks.
• Make outbound calls to prospects generated through social media campaigns to promote loan products.
• Provide clear explanations about loan offerings and guide clients throughout the loan application process.
• Ensure thorough documentation compliance and completeness prior to submission.
• Maintain accurate records of loan files, status updates, and follow-up activities.

Essential Skills and Qualifications

• Proficient communication skills in Hindi; basic English communication is preferred.
• Strong organizational skills with the ability to coordinate efficiently and maintain follow-ups.
• Fundamental understanding of loan processes, including home and personal loans.
• Capability to manage multiple client files and meet deadlines effectively.
• Basic computer literacy, including Excel spreadsheet use, email, WhatsApp, and document handling software.
• High attention to detail, particularly for accurate handling of documentation.