Linen Room Attendant

Job Overview

We are looking for dedicated and enthusiastic housekeeping professionals committed to delivering exceptional customer service and innovative guest solutions in a fast-paced environment. As a Linen Room Attendant, your primary role involves managing daily tasks in the linen room under supervisor guidance, following all hotel policies and procedures.

Key Responsibilities

• Receive, record, and segregate heavily stained linen prior to sending it to the laundry.
• Receive, log, and neatly organize clean linen on shelves upon return from laundry.
• Distribute linen to Food & Beverage outlets and guest floors according to requisition orders.
• Issue uniforms to employees and maintain accurate uniform inventory records.
• Inspect returned uniforms from laundry for issues such as loose buttons or hems and submit them to the tailor for repairs.
• Ensure linens and uniforms are stored correctly and documented properly.
• Notify supervisor regarding items requiring maintenance.
• Report any misuse of Food & Beverage linens and uniforms to the Linen Supervisor.
• Maintain a clean and orderly linen room environment at all times.

Qualifications & Experience

Preferred candidates should have vocational training related to hotel housekeeping services. Proficiency in English is beneficial.

Skills & Competencies

Ideal applicants will be compassionate, attentive, and culturally sensitive, willing to exert extra effort and time as required. The role demands the ability to perform under pressure in a dynamic setting, enjoy collaborating within a multicultural team, and exhibit the following qualities:

• Clear understanding of the job responsibilities
• Accountability and taking ownership
• Respect for cultural differences
• Strong customer orientation
• Adaptability to changing demands
• Team collaboration and support