Leasing Officer

Company Overview

Priority One Holding is a multifaceted enterprise located in Abu Dhabi, offering comprehensive services across employee townships, property leasing, hospitality, and catering sectors.

Role Overview

The Leasing Officer plays a vital role in managing residential and commercial leasing processes, encompassing lead generation, client needs assessment, property tours, negotiation of lease terms, and successful deal closure. This position demands a commercially minded professional adept in sales, customer service, negotiation, and relationship building, tasked with converting inquiries into finalized leases while ensuring compliance with UAE and Abu Dhabi real estate laws and internal regulations.

Key Responsibilities

• Prospect and generate high-quality leads by proactive outreach, networking, and market engagement.
• Convert prospective client inquiries into confirmed leasing deals through effective follow-ups and understanding client requirements.
• Promote residential and commercial properties to enhance visibility and occupancy.
• Recommend properties aligning with client specifications including preferences and budgets.
• Help achieve leasing goals and sustain strong property occupancy levels.
• Manage client communication from first contact to lease finalization, fostering strong tenant relationships.
• Respond promptly to client queries, providing tailored and accurate property recommendations.
• Conduct regular follow-ups to increase conversion rates.
• Coordinate with internal teams to ensure smooth transaction processes and high tenant satisfaction.
• Organize and conduct professional property viewings and client meetings.
• Clearly present property details, terms, and availability.
• Employ negotiation skills to finalize leases within company guidelines.
• Professionally address client objections, offering suitable solutions to facilitate leasing decisions.
• Oversee full lease cycle from initial enquiry through agreement documentation and tenancy completion.
• Prepare and review tenancy contracts, ensuring complete and timely processing.
• Guarantee adherence to company policies and real estate regulations during transactions.
• Maintain precise records of leads, viewings, client interactions, and completed transactions in the CRM system.
• Effectively manage tenant databases to support follow-up and conversion activities.
• Produce leasing reports detailing lead generation, viewings, conversions, and pipeline status.
• Uphold confidentiality and data accuracy for clients and company information.
• Keep abreast of Abu Dhabi real estate market trends, rental rates, demand, and competitor movements.
• Continuously update knowledge about available properties and strategic locations.
• Identify market changes and leverage insights to enhance leasing strategies and client advice.

Qualifications & Experience

• 1 to 2 years experience in sales or customer service is mandatory.
• Previous background in Abu Dhabi's real estate sector is required.
• Experience in property leasing, real estate sales, or property management is advantageous.
• Sound knowledge of Abu Dhabi property market and leasing methodologies.
• Proficient user of Microsoft Office suite, especially Excel, Word, Outlook, and PowerPoint.
• Experience with Customer Relationship Management (CRM) systems and database management is preferred.