Learning Partner

Role Overview

The Learning Partner serves as a trusted consultant to Business Units and Corporate Functions (BUCF) at FairPrice Group, supporting the organization’s goal to cultivate a culture of continuous learning. This position links business strategy with learning initiatives by conducting thorough diagnostic analysis of performance issues, identifying essential skill gaps, and implementing impactful, forward-looking learning programs for frontline staff, management, and organizational leaders.

Primary Responsibilities

• Engage in consultative assessments with senior business leaders and HR Business Partners to perform detailed needs analyses, uncovering skill deficiencies and root causes of performance challenges.
• Acquire a deep understanding of the BUCF’s operational models and business functions to translate these into effective, high-value learning and development (L&D) strategies.
• Create and deploy an enterprise-wide L&D roadmap aligned with FairPrice Group’s business objectives, emphasizing the cultivation of a growth mindset and embedding competencies in customer focus and operational excellence.
• Design and execute learning programs that enhance leadership qualities, strategic thinking, change management, and core skills necessary for future readiness.
• Manage relationships with external training vendors like LHub, ensuring tailored, results-driven educational offerings.
• Oversee program development, logistics, budget allocation, and standardization of program operations across the organization.
• Champion adoption of innovative learning technologies, such as AI-enhanced content, gamification, and learning management platforms to advance workforce capabilities.
• Apply data analytics methods to measure learning effectiveness, calculate return on investment, and customize learning journeys.

Desired Attributes

• Strong strategic thinking and influence skills to interpret complex industry dynamics and communicate learning strategies effectively to executive leaders.
• Exceptional analytical problem-solving abilities coupled with interpersonal skills to nurture robust stakeholder collaborations.
• Proven project management expertise with aptitude for leading large, multi-party projects from planning through delivery, including staff onboarding and leadership development initiatives.

Qualifications and Experience

• Between 7 and 15 years of progressive work experience in learning and development, talent management, or HR business partnering, preferably within large-scale or customer-focused retail enterprises.
• Demonstrated success in conceptualizing and implementing learning programs spanning diverse employee groups.
• Proficiency in instructional design with preference for those holding ACTA or ACLP certification.
• Strong knowledge of digital learning ecosystems (such as LMS and LXP platforms), learning analytics, and AI-driven educational program design.