Learning and Development Officer

About the Company

Saudi Service Company Limited (SSCL) operates as a premier service provider in Saudi Arabia, focusing on maintenance, facility management, and technical support. It aims to offer dependable, cost-efficient, and high-quality services that support the seamless functioning of healthcare, industrial, and commercial client facilities.

Key Responsibilities

• Create interactive e-learning courses and digital training resources leveraging modern authoring software and learning platforms.
• Work closely with subject matter experts to convert training needs into impactful e-learning content.
• Oversee the Learning Management System by managing content uploads, tracking learner progress, and generating reports.
• Deploy a blended learning model combining e-learning, virtual instruction, and practical on-the-job training.
• Assess training outcomes through feedback, tests, and performance indicators.
• Regularly revise e-learning materials to maintain accuracy, relevance, and compliance with internal policies and standards.
• Ensure training materials are accessible, user-friendly, and aligned with the organization's competency frameworks.
• Collaborate with IT and HR departments to ensure learning technology platforms are secure, integrated, and fully functional.
• Provide technical support and guidance for employees and managers regarding e-learning tools and systems.
• Explore new learning technologies and methodologies to enhance digital learning strategies.
• Manage vendor relationships, ensuring high quality in outsourced e-learning content and LMS services.
• Generate detailed reports and dashboards on learner engagement, completion statistics, and training effectiveness for management.
• Align individual and team efforts with overarching organizational objectives to promote collaboration, responsibility, and continuous improvement.
• Fulfill additional responsibilities assigned by supervisors to support department and company goals.

Education and Experience

• Bachelor's degree in Human Resources, Education Technology, Instructional Design, or related disciplines.
• Between 3 to 5 years of practical experience in e-learning development, instructional design, or training coordination, preferably in corporate HR or facility management sectors.