Lead Field Services Engineer

Job Overview

This position involves providing all necessary resources and logistics to perform service and maintenance tasks on customers' premises. The focus is on supporting GE Vernova Power Conversion & Storage products, primarily electrical rotating machines such as synchronous and induction motors, generators, and excitation systems. The role includes conducting preventive and corrective maintenance, managing maintenance facilities, and leading field service engineering efforts while ensuring high-quality work standards.

Primary Responsibilities

• Conduct on-site installation, commissioning, refurbishment, startup, maintenance, troubleshooting, and upgrades of synchronous and induction machines as well as excitation and Automatic Voltage Regulator (AVR) systems.
• Respond promptly to emergency repair and service requests.
• Provide technical guidance and support to customer personnel regarding installation, operation, calibration, repair, and maintenance activities on location.
• Prepare comprehensive technical reports, order necessary materials, obtain quotations, and submit detailed job status, customer, timesheet, and expense reports timely.
• Lead and provide technical direction to skilled labor performing tasks at customer sites.
• Uphold strict safety practices meeting GE standards throughout all tasks performed.
• Create accurate and punctual technical documentation for customer records and future reference during outages.

Qualifications and Experience

• Bachelor’s degree in Electrical, Mechanical Engineering, or a related field from an accredited institution.
• At least 5 years of field maintenance experience working with electrical motors and generators.
• Willingness and ability to travel extensively, approximately 80% of the time as required.

Preferred Skills and Attributes

• Possession and maintenance of a valid driver’s license.
• Ability to work remotely when needed.
• Capacity to work independently with minimal supervision.
• Strong customer service orientation.
• Prior experience in field service roles.
• Excellent organizational skills.
• Experience managing projects.
• Effective oral and written communication abilities.

Additional Notes

No relocation assistance will be provided for this role.

The role involves access to sensitive critical infrastructure, so shortlisted applicants will undergo stringent security checks mandated by clients. Personal information will be handled confidentially in accordance with data protection policies and used solely for recruitment and security screening purposes.