Lead Client Partner

About Pinterest

Each day, millions worldwide visit Pinterest to find inspiration, explore new ideas, and plan memorable moments. We strive to inspire creativity and help people build a life they love. Our team drives this mission, cultivating innovation and embracing flexible work arrangements to enable top performance.

Artificial Intelligence plays a pivotal role at Pinterest—not merely as a feature but as a powerful collaborator augmenting creativity and impact. Candidates passionate about partnering with AI in their work will thrive here. Our hiring process emphasizes your approach and collaboration with AI, focusing on how you think as much as what you know.

Role Overview

The Lead Client Partner for Key Accounts in the Greater China Region supports and grows strategic partnerships with Pinterest's highest-value export advertisers, emphasizing Retail and Ecommerce. Acting as a trusted advisor, this senior role blends business strategy, media insight, and platform innovation to help clients realize growth on Pinterest.

You will leverage commercial expertise, data-based storytelling, and comprehensive platform knowledge to drive sustainable revenue and measurable results. This leadership position requires influencing executive stakeholders, shaping long-term account strategies, and bridging client requirements with Pinterest's internal teams—Product, Measurement, Creative, and Performance Solutions.

Primary Responsibilities

• Own the strategic growth roadmap for a portfolio of leading Greater China export advertisers by setting partnership objectives, defining success metrics, and guiding investment growth on Pinterest.
• Anticipate client business needs 6–12 months in advance, aligning proposals with their planning cycles and reinforcing Pinterest's role in their media strategy.
• Cultivate and maintain senior executive relationships (C-suite, VP-level) at flagship organizations, representing Pinterest as the primary point of accountability.
• Identify and pursue new revenue streams within current accounts including untapped budgets, new business lines, and innovative use cases.
• Serve as the ultimate escalation contact for client concerns, coordinating internal resources across disciplines to resolve complex issues.
• Collaborate cross-functionally with Product and Engineering teams to advocate for client needs and influence Pinterest’s product roadmap to create tailored solutions.
• Establish joint multi-year learning objectives with clients, develop measurement frameworks, and inform executive investment decisions through strategic insights.
• Represent Pinterest publicly at industry events and vertical forums, advancing the company’s market positioning and nurturing relationships in the Greater China Retail and Ecommerce sectors.
• Promote Pinterest’s complete advertising solutions including brand awareness, performance marketing, and AI-enhanced products at the executive level.
• Integrate AI-driven tools into client partnership management to offer strategic insights and accelerate results.
• Lead and mentor Client Account Managers and team members, enhancing client service quality and fostering a culture of high performance.

Candidate Profile

• At least 10 years in digital advertising, media sales, or strategic client-facing roles, with strong achievements managing top-tier accounts and surpassing revenue goals.
• Proven capability building executive-level partnerships within major advertiser or agency settings with credibility to represent Pinterest at the highest external levels.
• Deep understanding of Retail and Ecommerce advertising, with emphasis on exporter advertisers based in Greater China.
• Strong commercial and strategic aptitude in setting and delivering multi-year investment growth plans and key performance indicators for major partners.
• Experience steering complex cross-stakeholder programs, effectively mobilizing internal teams (Product, Engineering, Measurement, Creative) to meet client needs.
• Ability to impact product strategy through active collaboration with Product and Engineering.
• Extensive knowledge of digital advertising ecosystems including Search, Shopping, Display, and Social platforms; experience with Pinterest Ads Manager or similar platforms (Meta, Google) valued.
• Insight into Greater China's export market dynamics and brand strategies preferred.
• Proficiency in combining AI tools into strategic processes for enhanced client recommendations and market responsiveness.
• Fluent business-level Mandarin and English communication skills.
• Readiness to travel as business demands.
• Bachelor’s degree mandatory.

Additional Details

Relocation

This role does not offer relocation assistance. The company's flexible working model (‘PinFlex’) supports different work arrangements.

In-Office Requirements

The work environment adapts to team and department needs. Typically, this role requires presence onsite or with clients around two days per week. Candidates must live within commuting distance of the Singapore City office.

Our Diversity Commitment

Pinterest is dedicated to equal employment opportunity and hires on merit irrespective of race, color, ancestry, religion, gender identity, sexual orientation, disability, veteran status, age, or any other protected characteristic. Accommodations are available on request during the application process.

Applicant Certification

Applicants confirm all submitted information is truthful and complete, understanding false statements may disqualify or lead to job termination.