Lead Barista & Café Supervisor

Company Overview

Indiehouse is a unique concept store and café based in Jaipur that blends design, craftsmanship, and exceptional coffee. The café aims to create a warm, creative atmosphere that encourages guests to return regularly.

Role Overview

We are seeking an experienced and passionate barista who is enthusiastic about coffee and customer service. As the Lead Barista & Café Supervisor, you will oversee the coffee bar operations, deliver high-quality drinks, lead the barista team, manage guest relations, handle billing, and coordinate kitchen activities. The role also emphasizes creativity and contributing innovative ideas to enhance the café’s offerings and guest experience.

Responsibilities

• Prepare a variety of espresso-based beverages—espresso, cappuccino, latte, flat white, cortado, etc.—ensuring consistent quality.
• Fine-tune espresso extraction daily by adjusting grind, dose, yield, and timing to maintain great taste.
• Steam and texture milk to perfection, including plant-based alternatives, and create clean latte art.
• Prepare manual and alternative coffee brews such as pour-over, AeroPress, French press, and cold brew; experience with these preferred.
• Maintain cleanliness and perform regular maintenance on espresso machines and grinders.
• Train and mentor other baristas on drink preparation, techniques, and speed to uphold café standards.
• Manage inventory, properly store coffee beans and milk, and minimize waste.
• Propose new beverages, seasonal specials, signature drinks, and ideas for coffee pairings, events, or tastings to make the café stand out.
• Enhance beverage presentation and guest communication.
• Welcome guests warmly, take orders, recommend drinks and food, and provide informative explanations about coffee.
• Operate the POS system for billing, handling payments via cash, UPI, and card, and close daily accounts accurately.
• Address guest feedback courteously and resolve issues promptly.
• Lead baristas during busy service times to ensure fast and precise order fulfillment.
• Supervise kitchen staff concerning order timing, hygiene, and food presentation.
• Maintain cleanliness and organization of the bar, counter, and service areas.

Requirements

• 1–2 years of direct barista experience, with preference for those who have worked in specialty cafés.
• In-depth espresso knowledge including extraction processes, grinder calibration, milk texturing, and latte art skills.
• A genuine passion for coffee and a desire to continuously learn and experiment.
• Creativity and confidence to recommend and develop new ideas.
• A friendly, cheerful demeanor capable of maintaining composure under pressure.
• Proficient communication skills in English and Hindi.
• Ability to lead and manage a small team effectively and calmly.
• Comfortable using POS systems and handling cash transactions.
• Availability to work weekends, evenings, and during festive seasons.

Preferred Qualifications

• Barista certification such as SCA or completion of a barista academy course.
• Experience preparing manual brews or participating in coffee competitions.
• Hotel management diploma or degree.
• Interest in design, lifestyle, or retail sectors.

Why Work With Us

• Opportunity for creative input—your recipes and ideas can influence the café’s menu.
• A welcoming and aesthetically pleasing work environment with a close-knit team.
• Potential career growth into roles such as Head Barista or Café Manager.