Key Account Manager

About the Role

We are seeking a Key Account Manager to join our team in various locations including Thiruvananthapuram, Kollam, Thrissur, Kottayam, Kozhikode, and Hyderabad, Telangana. The remuneration will be determined based on the candidate's experience and performance during the in-person interview.

Job Responsibilities

• Build, manage, and expand strong relationships with enterprise clients.
• Identify opportunities for upselling and cross-selling to boost revenue streams.
• Conduct regular visits to customers while maintaining up-to-date account information.
• Create and execute strategic account plans to maintain customer satisfaction at a high level.
• Collaborate effectively with internal teams to ensure smooth delivery of services.
• Ensure adherence to customer documentation requirements and oversee payment collection processes.
• Keep abreast of industry developments and emerging market prospects.

Candidate Requirements

• A graduate or MBA with a minimum of 5 years’ experience in Key Account Management, Enterprise Sales, or B2B Sales.
• Exposure to the Telecom, ISP, or Technology Services sectors is strongly preferred.
• Demonstrated proficiency in client relationship management, growing accounts, and generating revenue.
• A successful record of meeting or exceeding sales targets.
• Excellent communication, presentation, and stakeholder management capabilities.
• Experience using CRM software and following account management protocols.