Key Account Manager - Partner Relations

About the Company

FICO (NYSE: FICO) is a globally renowned analytics software firm operating in over 100 countries, specializing in enabling smarter business decisions. With over 65 years of steady growth, FICO's advanced analytic tools support leading-edge fraud, risk, and customer management for thousands of enterprises worldwide.

Role Overview

This position offers a career in sales where customer satisfaction is paramount, selling state-of-the-art, market-leading technology solutions. You will be an integral part of the Client Sales team, leveraging expert consultative selling and relationship-building skills to foster success.

Key Responsibilities

• Establish and nurture relationships with top-level client executives to understand their pressing business challenges and communicate FICO’s solution strengths.
• Conduct thorough research and collaborate with internal sales, product, delivery, and marketing teams to develop and pitch well-rounded solution proposals.
• Develop detailed client business plans and handle complex deal negotiations to maintain and expand a robust pipeline of current and prospective opportunities.
• Lead intricate deal structuring and negotiations aimed at preserving existing business while securing new contracts.
• Ensure clients are highly satisfied with purchased solutions and service quality to foster durable, mutually beneficial partnerships.
• Work closely with Product Development, Marketing, Pre-Sales, and Delivery teams to influence future product roadmaps based on market feedback.
• Manage sales goals to meet quarterly and yearly targets, with lucrative incentives for surpassing these benchmarks.

Candidate Profile

• Demonstrated track record in building relationships with senior clients, combining strong industry insight and understanding of shared business challenges alongside FICO’s product suite.
• Proven success in structuring and selling complex enterprise solutions, especially within financial services or banking sectors.
• Experience in a consulting role is advantageous.
• Collaborative approach with the ability to engage diverse internal teams to present compelling value propositions to clients.
• Availability to travel between 25% and 50% as required.

What FICO Offers

• An inclusive workplace culture grounded in core values: Ownership, Customer Delight, and Mutual Respect.
• Opportunities for impactful work and professional growth via leveraging individual strengths and continuous learning.
• Competitive compensation packages, benefits, and rewards supporting high performance and recognition.
• A people-centric work environment with a focus on work-life balance, employee networks, and social activities that promote engagement.

Why Join FICO?

FICO stands as a leader in the rapidly expanding Big Data analytics industry. It drives progress in artificial intelligence, machine learning, and optimization, helping businesses globally optimize decisions.

• Over 90% of US credit evaluations involve the FICO Score.
• FICO fraud detection safeguards over 4 billion payment cards worldwide.
• Three-quarters of US mortgage approvals rely on the FICO Score.

The shift toward digital transformation fuels growing demand for FICO's solutions, ranking the company among the top 100 software firms globally by revenue, serving major banks, insurers, retailers, and telecom providers.

FICO fosters a diverse and inclusive environment, supporting employee growth and development. The company is an equal opportunity employer committed to nondiscrimination and encourages candidates with varied skill sets to apply.

Additional Information

Applicants’ submitted information will be handled per FICO's privacy policy.