Key Account Manager

About Arnifi

Arnifi is a technology-focused global platform simplifying business setup and management internationally. They provide digital-first solutions for company formation, compliance, taxation, banking, visas, accounting, and more, helping businesses operate across global markets efficiently.

Role Overview

We seek a Key Account Manager to join our sales division, tasked with managing major clients and boosting revenue via upselling, cross-selling, renewals, and fostering long-term client relationships. The ideal candidate is commercially oriented, confident with client interactions, and experienced in handling key accounts while targeting sales achievements.

Key Responsibilities

• Maintain and grow relationships with key and high-value accounts.
• Serve as main liaison for clients throughout their association with Arnifi.
• Spot opportunities for upselling and cross-selling Arnifi's service offerings.
• Promote account growth, renewals, recurring business, and increased revenue.
• Understand client needs and recommend appropriate Arnifi solutions.
• Conduct regular follow-ups and account reviews to discover new business possibilities.
• Collaborate with Operations, Compliance, Finance, and Customer Success teams for effective service.
• Manage client concerns and resolve escalations professionally.
• Accurately update client and sales data within the CRM system.
• Monitor account metrics including sales pipeline, revenue goals, and conversion rates.
• Prepare proposals, engage in commercial negotiations with clients as needed.
• Build durable relationships with decision-makers and key stakeholders.
• Consistently meet personal and team sales objectives.

Requirements

• 2 to 5 years of experience in key account management, relationship management, B2B sales, inside sales, or business development.
• Demonstrated ability to manage revenue-generating accounts and hit sales targets.
• Strong knowledge in upselling, cross-selling, client retention, and account expansion.
• Exceptional skills in communication, negotiation, and presentation.
• Proven ability to manage client relationships and stakeholders effectively.
• Experience comfortable with CRM platforms and sales analytics.
• Capability to identify and transform business opportunities into revenue.
• Highly proactive, goal-driven, and commercially minded.

Preferred Background

Candidates with experience in B2B services, company formation, consulting, SaaS, fintech, professional services, or international business-related services will be advantageous.

Location & Employment Details

Position based in Bengaluru, Karnataka. This is a full-time onsite role within the Sales department.