Key Account Manager

About RXO

RXO is a leading North American transportation solutions provider focused on advancing the industry through innovative technology and a vast network. Our mission is to streamline how shippers and carriers move goods efficiently across the continent.

Role Overview

As a Key Account Manager at RXO, you will be the main point of contact for our most valued clients, ensuring strong relationships and customer satisfaction while driving business growth.

Day-to-Day Responsibilities

• Act as the primary advocate and liaison for RXO's top clients to ensure their satisfaction.
• Grow existing customer accounts via continuous relationship building.
• Collaborate internally to finalize sales conditions, including negotiating rates, finding carriers, and sourcing specialized equipment.
• Maintain thorough knowledge of industry trends and client requirements to develop a stable base of repeat sales.
• Uphold shipment quality and RXO's brand standards by adhering to established procedures.
• Keep internal tracking and reporting tools updated to reflect accurate sales volumes.
• Oversee billing accuracy to promote mutually advantageous business dealings.

Candidate Requirements

• Possess a bachelor's degree or equivalent professional or military experience.
• Have at least one year of relevant work experience.

Preferred Qualifications

• Five years' experience in transportation sales is highly valued.
• Strong verbal and written communication skills.

Compensation

The salary range for this position is $60,000 to $65,000 CAD annually, with eligibility for bonuses or commissions. Final pay is subject to experience and skills.

Benefits

• Supplemental healthcare plans covering medical, dental, and vision care.
• Employer-matched pension plan.
• Paid disability and life insurance provided by the company.
• Access to mental health support and Employee & Family Assistance Program.
• Programs supporting career advancement and leadership development.
• Paid time off, recognized company holidays, and volunteer days.

Company Culture

We believe in inclusivity, collaboration, and learning from diverse perspectives to provide exceptional service. We prioritize safety and strong relationship-building as core values.

Additional Information

RXO is an Equal Opportunity employer. Employment consideration is extended without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Candidates receiving a conditional offer may need to pass a drug screening. The provided information does not encompass all role duties and skills. Refer to RXO's candidate privacy statement for details.