Junior Assistant Supervisor - Facility

Overview

The Junior Assistant Supervisor - Facility plays a crucial role in ensuring the effective management and operation of on-site residential facilities. This position guarantees that residents have access to clean, safe, and well-maintained accommodations while upholding service quality, safety, and budget guidelines.

Key Responsibilities

• Oversee residential and facility operations to maintain hygienic, safe, and comfortable living conditions.
• Facilitate cost-efficient and continuous improvement initiatives for residential buildings, equipment, and amenities.
• Enforce adherence to all residential policies, procedures, and rules through coordination with administrative staff and departments.
• Maintain comprehensive resident records and monitor community relations to promote harmony.
• Supervise facility contractors to ensure service delivery aligns with contractual SLAs and KPIs across services such as catering, janitorial, landscaping, and transportation.
• Ensure laundry, sports, gymnasium, and recreational services meet quality, delivery, and budget standards.
• Manage employee engagement activities, including sports festivals, events, and welfare programs.
• Encourage resident participation in feedback and hazard reporting mechanisms to strengthen safety and satisfaction.
• Work closely with Environmental, Health and Safety (EHS) teams to communicate and implement safety protocols and organize awareness campaigns.
• Oversee employee transportation services ensuring reliability and compliance with operational schedules.
• Coordinate procurement activities and liaise with supply chain teams to meet residential and facility demands timely.
• Support financial management including budgeting, invoice processing, petty cash handling, and financial reporting related to facilities.
• Prepare accurate operational reports and assist in both internal and external audits of the facility management processes.
• Collaborate with internal departments for operational requirements, including office seating and communication initiatives.
• Promote sustainability and coordinate company events and employee engagement functions.

Qualifications & Experience

• Diploma or Bachelor's degree in Facilities Management, Business Administration, Personnel Services or related discipline.
• 2-4 years of relevant experience in facilities management, employee accommodation, or residential operations; UAE experience preferred.
• Familiarity with contractor and service provider management, facility SLAs, KPIs, and procurement processes.
• Understanding of health, safety, hygiene, and environmental regulations.
• Proficient communication, interpersonal, administrative, and documentation skills.
• Experience using SAP and involvement in financial administration, budgeting, and reporting is advantageous.

Additional Information

This role requires coordination across multiple departments and the ability to manage diverse services and events. The incumbent must uphold high standards in safety, quality, and financial governance while fostering a positive environment for residents and employees.