Job Ambassador, SE CDC

Role Overview

This position involves overseeing the active engagement of local resident jobseekers and facilitating the integration of community employers into the Jobs Nearby @ CDC initiative, fostering localized workforce development and matching opportunities.

Key Responsibilities

• Lead the engagement process for resident jobseekers and coordinate employer onboarding to the Jobs Nearby @ CDC program within various CDCs and Community Centres.
• Offer tailored support and guidance to jobseekers by understanding their challenges empathetically and assisting them throughout their job search process.
• Collaborate with employers—such as SMEs, neighborhood businesses, and community-based organizations—and vendors to enable job seeker profile creation, manage job listings, and ensure efficient use of the job portal.
• Assist jobseekers in developing digital profiles, uploading necessary documents, and navigating job application platforms effectively.
• Facilitate introductions between jobseekers and employers utilizing both face-to-face and online methods, including arranging on-the-spot interviews.
• Track jobseekers’ progress, perform regular follow-ups, and evaluate service delivery methods (including post-interview and post-placement stages) to refine the experience for all participants.
• Grow the network of participating employers and cultivate strong relationships to enhance engagement.
• Plan and take part in events like job fairs, learning festivals, and outreach sessions designed to connect jobseekers with employment opportunities.
• Maintain accurate data records concerning registrations of jobseekers, employer participation, and success stories to aid monitoring and evaluation efforts.
• Provide operational mentorship to newly appointed Job Ambassadors during their induction to ensure smooth daily functioning.

Additional Duties

Perform other miscellaneous tasks as they arise, not explicitly covered under primary responsibilities.

Desired Qualifications and Skills

• Experience or knowledge in areas such as outreach, career and skills counselling, community engagement, human resources, recruitment, or workforce development.
• Proficiency in a second language (examples include Mandarin, Malay, Tamil, or dialects) to better engage with diverse local residents.
• Strong interpersonal communication abilities capable of addressing employer and jobseeker inquiries, complemented by a basic understanding of job market patterns and workforce policies.
• Capability to work autonomously across multiple community venues, with willingness to frequently travel within the district.
• Availability to work during evenings, weekends, and on public holidays as needed.
• Physical ability to conduct outreach activities outdoors and within community settings.
• Attributes such as proactiveness, persuasiveness, and resourcefulness.