Alike Thoughts

JD Edwards SND Application Support Consultant

Alike Thoughts

Hyderabad, Telangana, India · Full Time

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Experience
5–12 yrs
Salary
Openings
1
Posted
4 days ago
Work mode
In office
Education
Any graduate
Eligibility
Applications are welcome from any graduate with relevant experience; candidates must be able to provide details on their total experience, JDE SND experience, current and expected remuneration, notice period, and location at the time of application.
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Job description

Job Overview

We are seeking a seasoned JD Edwards (JDE) SND Application Support Consultant to join our team across Pan India locations. This role demands a strong focus on Sales Order Management (SOM) and Inventory Management within the JDE ecosystem. The candidate will be tasked with providing expert application support, resolving incidents, troubleshooting issues, helping users, and facilitating system enhancements related to Sales and Distribution modules.

Key Responsibilities

  • Deliver application support services for JD Edwards Sales & Distribution (SND) modules.
  • Support and manage processes related to Sales Order Management and Inventory Management.
  • Investigate, analyze, and resolve issues arising in the production environment.
  • Manage incidents, problems, and implement change requests effectively.
  • Liaise closely with business users to comprehend and rectify functional challenges.
  • Support system enhancements, including testing and deployment phases.
  • Collaborate with cross-functional technical and functional teams to address issues.
  • Compile and maintain documentation; provide assistance to end users.

Required Skills and Experience

  • Minimum of 5 years working experience with JD Edwards EnterpriseOne.
  • Demonstrated expertise in Sales Order Management (SOM) module.
  • Strong hands-on experience in Inventory Management.
  • Proven experience in JD Edwards Application Support.
  • Good understanding of order-to-cash business processes.
  • Excellent analytical abilities, problem solving, and strong communication skills.

Preferred Qualifications

  • Background in production support and familiarity with ticketing tools such as ServiceNow or JIRA.
  • Knowledgeable about ERP support frameworks and ITIL best practices.

Additional Details

  • Experience requirement: 5 to 12 years.
  • Notice period: 90 days.
  • Location: Pan India (primarily Hyderabad).
  • Applicants should provide total experience, relevant JDE SND experience, current and expected CTCs, notice period, and current location when applying.

Minimum education

Bachelor's Degree

Tools & software

ServiceNow required

How they work

Communication Teamwork & Collaboration Problem Solving

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