IT Sales & Support Executive

About the Role

Join Plex Group of Companies in Ranchi and work within diverse sectors such as IT, Fintech, E-Commerce, Quick Commerce, and Technology Solutions. The role involves managing inside sales tasks including lead generation, customer interactions, follow-ups, product pitching, and converting leads into sales from the office location.

Key Responsibilities

• Conduct inbound and outbound calls to engage potential clients.
• Generate and qualify sales leads, and ensure timely follow-up.
• Understand client requirements to recommend appropriate IT and technology solutions.
• Convert prospective leads into business deals and meet monthly sales targets.
• Maintain consistent communication through calls, WhatsApp, and email.
• Collaborate with IT, technical, and operations teams to fulfill customer needs.
• Keep accurate records of sales activities, pipelines, and reports.
• Establish and nurture professional relationships with prospects and customers.

Candidate Profile

• Minimum education: 12th pass or graduate.
• Freshers with strong communication skills are encouraged to apply.
• Experience range: 0 to 2 years in inside sales, IT sales, telesales, telecalling, business development, or related fields.
• Good command of Hindi and English languages for effective communication.
• Comfortable and confident handling phone calls.
• Target-driven with a proactive approach to follow-ups.
• Preference for candidates based in Ranchi or nearby locations.

Compensation and Benefits

• Monthly fixed salary ranging from ₹15,000 to ₹18,000 plus performance-based incentives.
• 100% inside sales position with no requirement for field visits.
• Opportunity to gain exposure across IT, fintech, and e-commerce business verticals.
• Career growth and learning prospects within a performance-oriented work environment.