IT Sales Executive (SaaS)

Role Overview

We are looking for an energetic IT Sales Executive specializing in SaaS who values understanding customer challenges and delivering technology solutions that generate tangible business benefits. This position includes responsibilities such as software sales, engaging with international clients, conducting live product demonstrations, and post-sales support coordination to ensure sustained client satisfaction.

Key Responsibilities

• Communicate with international clients via calls, emails, video conferences, and product demonstrations.
• Deliver live software demos, presentations, and detailed solution walk-throughs.
• Manage the entire sales process from qualifying leads through demos, closing, onboarding, and supporting post-sale activities.
• Respond swiftly and professionally to client inquiries with clear and accountable communication.
• Comprehend clients' business needs to recommend appropriate SaaS solutions and relevant use cases.
• Collaborate with internal teams including Product, Technology, and Support departments to ensure smooth deployments and timely problem resolution.
• Maintain up-to-date client interactions, follow-ups, and pipeline information within CRM systems.

Key Performance Indicators

• Effectiveness of demos that address client challenges and use cases convincingly.
• Promptness in responding to communications with international clients.
• Ensuring client satisfaction through seamless onboarding and positive post-sale experiences.
• Supporting the conversion of qualified leads into successful sales closures.
• Maintaining long-term client relationships that contribute to renewals and prolonged engagement.
• Proposing solutions that align with customers' business goals and promote company growth.

Experience and Skills Needed

• 2 to 3 years of experience in IT, software, or SaaS sales.
• Proven track record working with international or overseas clients.
• Experience performing software demonstrations and client onboarding.
• Ability to communicate technical product details effectively to non-technical audiences.
• Strong verbal and written English communication skills.
• Familiarity with CRM platforms and managing sales pipelines is advantageous.

Desired Qualities

• A mindset that prioritizes quick responses and urgency.
• High sense of ownership and accountability.
• Empathy, focusing on understanding client needs before selling.
• Business-oriented and solution-focused approach.
• Strong follow-up capabilities and dedication towards client success.