IT Lead

Role Overview

We are seeking an experienced IT Lead to establish and govern the IT department, developing its policies and strategic plans. The role involves overseeing infrastructure including networks, devices, servers, and cloud services, ensuring seamless business systems operation and integration. Strong focus on cybersecurity and compliance with CMA, NCA, and PDPL regulations is critical. The IT Lead will also be responsible for backup, business continuity, disaster recovery strategies, user access management, and maintaining vendor relationships while providing technical support across the organization.

Primary Responsibilities

• Create and implement IT department frameworks, procedures, and future roadmaps.
• Design, construct, and maintain core infrastructure encompassing networks, hardware, servers, and cloud platforms.
• Oversee business-critical applications, their administration, and integration efforts.
• Enforce cybersecurity measures and data protection standards adhering to regulatory bodies such as CMA, NCA, and PDPL.
• Develop and maintain backup solutions, continuity protocols, and disaster recovery plans.
• Manage user permissions, access rights, and account controls meticulously.
• Coordinate with technology suppliers and outsourced service providers to optimize vendor relationships.
• Deliver responsive technical assistance to staff members.

Required Qualifications and Experience

• Bachelor's degree in Information Technology, Computer Science, or a closely related discipline.
• A professional tenure of between four to six years within IT roles, demonstrating progressive responsibility.
• Hands-on experience in independently establishing or growing IT infrastructures.
• Comprehensive knowledge of cybersecurity protocols and compliance mandates.
• Proficiency with Microsoft 365 and cloud computing environments.
• Prior experience within financial services or CMA-regulated entities is advantageous.
• Relevant professional certifications like CCNA or CompTIA Security+ are considered beneficial.
• Fluency in both Arabic and English languages is mandatory.