IT & Digital Systems Manager

About Beetles Consulting

Founded in 2019, Beetles Consulting is a multidisciplinary Project Control and Advisory firm specializing in Project Control, Technical Services, Property Audits, Property Improvement Plans, and Hospitality Development Advisory.

Role Overview

This role demands managing the daily IT infrastructure and digital systems of Beetles Consulting, with a strong focus on Microsoft 365 and SharePoint platforms. The manager will act as the primary point of contact for technical issues, delivering prompt troubleshooting and user assistance for hardware, software, connectivity, file-sharing, and access challenges. The role supports the Head Office and multiple project teams including consultants and external stakeholders by ensuring efficient, secure, and practical systems.

Key Responsibilities

• Serve as initial contact for IT issues, resolving routine hardware, software, Microsoft 365, SharePoint, file synchronization, printing, peripherals, Wi-Fi/network, and access problems, escalating only when necessary.
• Identify and diagnose recurring IT challenges, coordinate with vendors or service providers for corrective actions to reduce repeated disruptions.
• Oversee maintenance, procurement, configuration, repair, servicing, and replacement of all laptops, desktops, printers, peripherals, and related IT equipment.
• Maintain an accurate IT Asset Register detailing equipment allocation, users, locations, warranties, service history, and replacement needs.
• Manage office internet infrastructure including broadband, Wi-Fi, routers, and liaise with service providers.
• Administer Microsoft 365 services (Outlook, Teams, OneDrive, SharePoint), including user accounts, licenses, multi-factor authentication, security groups, and permissions.
• Handle employee IT onboarding, role-based access changes, and secure offboarding procedures.
• Establish and manage internal SharePoint sites for administrative and project coordination, including templates, SOPs, controlled document storage, and information sharing.
• Create dedicated SharePoint project sites with well-structured document libraries, permissions, version control, and access groups suited to project needs.
• Manage access for various stakeholders such as clients, team members, architects, consultants, PMC, contractors, with timely revocation when required.
• Assist project teams in organizing and accessing controlled project documents like drawings, specifications, contracts, BOQs, RFIs, MARs, WIRs, NCRs, MOMs, reports, approvals, correspondence, photographs, and registers.
• Support document control by maintaining SharePoint administration while ensuring final responsibility lies with Project Control or Document Control teams.
• Maintain a centralized register of all software, subscriptions, and IT services with details on license counts, assigned users, purchase costs, renewal dates, and vendors.
• Monitor subscription renewals to prevent service interruptions and avoid unnecessary expenses by notifying management promptly.
• Assess software needs and propose cost-effective solutions for project management, design review, document management, productivity, and communication.
• Implement and uphold cybersecurity protocols including password management, MFA, antivirus, endpoint security, backups, and coordinate additional cybersecurity support when necessary.
• Manage IT vendors, service providers, annual maintenance contracts, warranties, and license subscriptions including related commercial coordination.
• Deliver practical training and user assistance for Microsoft 365 applications, SharePoint, Teams, OneDrive, and general IT systems.
• Support a growing organizational user base of approximately 10-20 employees along with managing digital access for around 250-400 external project users and stakeholders.

Required Skills and Knowledge

• Practical administration of Microsoft 365, including Outlook, Teams, OneDrive, and managing user licenses.
• Strong expertise in SharePoint Online administration and document management.
• Capability to establish and manage SharePoint sites, libraries, folder hierarchies, user groups, permissions, version controls, and external user access.
• Proficient in office IT administration encompassing laptops, desktops, printers, peripherals, and providing employee technical support.
• Experienced in LAN, Wi-Fi, broadband, router, and basic network management.
• Proven hands-on troubleshooting skills for laptops/desktops, Windows OS, Microsoft 365 applications, SharePoint platforms, software applications, printers, network connectivity, and user access issues.
• Skilled in IT asset management, software license administration, subscription oversight, warranty tracking, and AMC management.
• Experienced in secure onboarding and offboarding procedures with role-based access adjustments.
• Knowledgeable in cybersecurity basics including MFA, endpoint protection, backup strategies, and data security practices.
• Ability to work independently while assisting non-technical users with patience and clarity.

Preferred Candidate Profile

• Background in consulting, architecture, engineering, construction, PMC, real estate, or other project-based sectors.
• Experience creating SharePoint-based collaborative environments for multiple projects involving external consultants and stakeholders.
• Understanding of controlled project information types such as drawings, RFIs, MARs, WIRs, NCRs, MOMs, reports, approvals, and correspondence.
• Experience managing multiple project workspaces with diverse external user permissions.
• Familiarity or exposure to Microsoft Entra ID/Azure AD and basic workflow automation.
• Certification or equivalent practical expertise in Microsoft 365 and SharePoint administration.

Compensation

Annual salary range is INR 750000 to INR 1000000

Education Eligibility

Applicants should possess a B.Tech or B.E. degree in Information Technology, a B.C.A. in Computer Applications, or a B.Sc. degree in Information Technology.

Additional Information

Perks and benefits will be discussed during the interview phase.