IT Administrator

About Express Solicitors

Founded in 2000, Express Solicitors is a distinguished no win no fee personal injury law firm based in Manchester. We serve clients nationwide, covering areas such as employers’ liability, serious injury, clinical negligence, occupiers’ and public liability, road traffic accidents, and industrial disease claims. Ranked 64th in The Lawyer UK Top 200 among over 10,000 law firms, we are the UK's largest personal injury claimant firm with a 20% year-over-year growth. Our commitment to exceptional client service is reflected in our impressive Trustpilot rating of 4.8 (Excellent).

Position Overview

We seek an IT Administrator to support our IT Team administratively. This role offers a promising opportunity for a motivated professional to acquire specialized IT experience and advance their career within a dynamic environment.

Key Responsibilities

• Manage user accounts by creating, updating, and removing access on internal IT platforms.
• Administer external portal accounts ensuring adherence to company policies.
• Coordinate the procurement and allocation of software licenses.
• Maintain and update the IT Asset Database, assigning equipment to personnel using a dedicated tracking system.
• Provide assistance to the IT Technician team as needed.
• Perform miscellaneous related duties as required.

Candidate Profile

Essential Qualifications and Skills

• Minimum GCSE qualifications in Maths, IT, and English at grade C or equivalent.
• Extensive practical experience with Microsoft Office, especially Excel, Word, Outlook, and PowerPoint.
• Strong numerical proficiency and administrative capability.
• Exceptional attention to detail and accuracy in work.
• Ability to manage and organize information efficiently.
• Adaptability to changing priorities and flexible approach.
• Resilience and capability to perform under pressure.
• Eagerness to learn and develop new skills.
• Effective verbal and written communication skills.
• Confident telephone communication abilities.
• Capacity to thrive in a fast-paced workplace.

Preferred Qualifications

• Previous experience in an IT Administrator role is advantageous.

Salary and Working Hours

• Annual salary: £26,500.
• Standard working schedule: Monday to Thursday from 8:30 am to 5:30 pm, Friday from 8:30 am to 5:00 pm.

Benefits and Work Environment

• Work location: On-site at South Court office, Manchester.
• Starting holiday entitlement of 23 days, increasing to 26 days plus bank and public holidays.
• Additional leave options include three holiday buy-back schemes and an extra birthday day after meeting service requirements.
• Health benefits: Private medical insurance available after 2 years of service, annual flu vaccination, and access to an Employee Assistance Programme.
• Well-being support: Onsite 24/7 gym, participation in sports teams such as netball and football, and involvement in the 10km Manchester team events.
• Work-life balance: Active social committee with generous budgets allocated to departmental and company-wide social events.

Recruitment Process

Interviews will be conducted via MS Teams including scenario-based questions. We value skills and aptitude above all and encourage applicants from all backgrounds to apply.