- Experience
- Any
- Salary
- INR 12,300 – INR 14,000 / month
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Position Overview
This role involves assisting branch operations by engaging with walk-in customers, ensuring up-to-date KYC and documentation, and supporting day-to-day customer service activities. It also includes promoting internal products within the branch and managing communications related to interest collection.
Key Responsibilities
- Respond to queries from walk-in customers and provide support for KYC and documentation maintenance.
- Deliver quality customer service and orientation to clients visiting the branch.
- Promote and cross-sell a range of financial products exclusively within branch premises.
- Conduct interest collection communication by calling existing customers and updating records accordingly.
- Engage in prospecting activities to identify potential clients and effectively pitch products.
- Provide comprehensive client service to existing customers, managing all facets of customer relationships efficiently.
Industry
Financial ServicesHow they work
Communication
Attention to Detail
Customer Focus
Relationship Building
Interpersonal Skills