International Document Controller

About the Role and Organisation

Mission Aviation Fellowship (MAF) is a humanitarian organisation using light aircraft to deliver aid, hope, and medical supplies in developing countries worldwide. For over 75 years, MAF has flown in some of the world’s most remote and needy locations, providing vital transport for patients, relief workers, and essential cargo. This permanent full-time role will be based in Cairns or Mareeba, Queensland, Australia, with the possibility of other locations for the right candidates. The position starts in November 2026.

As an International Document Controller, you will manage and maintain structured, accurate, and compliant documentation critical to supporting life-saving aviation operations globally. Your role ensures that manuals, policies, and procedures meet exacting standards and remain accessible to teams around the world. This function extends beyond document editing to collaboration, quality control, and support for organizational standards.

Key Responsibilities

• Create, edit, format, and maintain controlled documents such as manuals, policies, and forms using specialised editing software.
• Manage document change processes, issue revisions, and maintain intranet repositories to guarantee teams have access to current and precise information.
• Provide ongoing support and guidance to document controllers throughout the organisation, including onboarding new team members.
• Conduct quality control activities including proofreading, cross-referencing, and format verification to ensure documents are precise, compliant, and consistent.
• Assist the Quality and Safety Systems (QSS) department by supporting stakeholder meetings, delivering training sessions, and performing related administrative duties.
• Troubleshoot and resolve document management system issues while helping to maintain global standards for MAF programmes.
• Attend weekly team meetings outside usual business hours as required.

Requirements and Preferred Qualifications

• Exceptional attention to detail with strong organisational skills focused on generating high-quality, accurate, and compliant documentation.
• Prior experience in document control, editing, or publishing, particularly involving technical manuals, policies, or controlled documents.
• Proficient with various editing software, knowledgeable in version control, and the distribution of controlled documents.
• Understanding of regulatory and compliance standards relevant to aviation, safety, or organisational documentation.
• Excellent communication skills suited for collaborative work across multiple countries and across different time zones.
• A proactive team player capable of mentoring colleagues, offering guidance, and stepping up to various roles when needed.

Additional Information

• The successful candidate must have the legal right to work in Australia.
• Employment is conditional upon passing pre-employment background checks, including a National Criminal History check.
• Adherence to MAF’s purpose, vision, and core values is a fundamental condition of employment.
• Applications close on Sunday 6th September 2026.