Intermediate Software Engineer - Agentic AI Verification

About Trulioo and Role Overview

Join Trulioo, a global leader in digital identity verification, as an Intermediate Software Engineer specializing in Agentic AI Verification. Based in Vancouver with a hybrid work model, this role offers the opportunity to contribute to an award-winning platform used worldwide to onboard customers, reduce costs, and prevent fraud, all while supporting over 5 billion individuals and 700 million businesses across 195 countries.

Trulioo fosters a collaborative, inclusive culture recognized for excellence as a top employer. The position reports to the Senior Director of Engineering and focuses on advancing agent-based verification workflows from prototypes to production, leveraging AI technologies and emerging tools.

Key Responsibilities

• Develop, test, and deploy agent capabilities such as Vertex AI-based Discovery Agents, owning all full software development lifecycle phases for assigned components.
• Enhance and stabilize proof-of-concept agent code by improving error handling, observability, test coverage, and performance considering cost and latency.
• Design evaluation strategies and tests tailored for the non-deterministic nature of agent behavior, distinct from traditional deterministic software testing.
• Construct and maintain data ingestion pipelines supporting agents, utilizing AWS and big data technologies.
• Collaborate with product and senior engineers to interpret business needs into functional, deployed features.
• Participate in production support, including monitoring, alerting, and incident management for AI-driven services.
• Continuously apply AI and cutting-edge techniques to enhance productivity, simplify workflows, and optimize processes, ensuring responsible, compliant AI use.
• Integrate AI coding tools (e.g., Claude Code, GitHub Copilot, Cursor) into daily development routines, critically reviewing AI-generated code before deployment.

Qualifications

• Bachelor's or Master's degree in Computer Science, Data Science, Engineering, or related areas.
• 2 to 4 years of experience in software engineering or development roles.
• Proactive and self-reliant approach with comfort in ambiguity and initiative in problem-solving.
• Effective communicator and team player working well with senior engineers.
• Strong proficiency in Python or equivalent backend languages writing clean, maintainable, and testable code.
• Familiarity with SQL and/or NoSQL databases, and foundational experience in API development (at least RESTful services).
• Hands-on experience with AWS cloud services and exposure to data pipeline technologies like PySpark or Airflow.
• Experience leveraging AI coding assistants routinely, plus having built at least one complex project involving large language models performing multi-step tasks beyond simple Q&A.

Preferred Skills

• Familiarity with orchestration and big data tools such as Apache Airflow, Dagster, Spark, Presto/Trino, or Hive.
• Experience with infrastructure-as-code technologies like Terraform or AWS CDK.
• Interest or academic background in identity verification, fraud prevention, security, or financial technology.

Benefits and Work Culture

• Comprehensive benefits including health, dental, vision, retirement plans with company matching, paid leave, parental leave, and annual education stipends ($1,000 local currency value).
• Hybrid work environment supporting in-office collaboration three days per week, with amenities such as catered lunches, quality coffee, wellness workshops, social events, on-site gyms, parent rooms, and ergonomic workspaces.
• Employee Resource Groups fostering inclusion, support, and community engagement across diverse backgrounds.
• Access to wellness programs including a complimentary Headspace subscription for mental well-being.

Interview Process

• Initial recruiter phone screen (approximately 30 minutes)
• Interview with hiring manager (60 minutes)
• Technical panel interview (60 minutes)
• Leadership final interview (30 to 45 minutes)

Additional Information

Trulioo is committed to diversity, equity, and inclusion, encouraging candidates from all backgrounds to apply even if not meeting every stated qualification. Support and accommodations are available throughout the hiring process to candidates with disabilities. Candidates are encouraged to communicate proactively about scheduling needs without concern for prejudice.

Trulioo carefully handles personal data collected during recruitment, outlined in the company privacy policy.