Integration Developer

Role Overview

The Integration Developer will focus on CPMP integration and API engineering, ensuring deliverables comply with Ross governance, architecture, privacy, security, quality, and release protocols.

Key Responsibilities

• Develop integrations linking CPMP with systems such as Epsilon, Snowflake, Marketing Hub, Bread Financial, POS, and other authorized platforms.
• Handle data mappings, transformations, authentication processes, routing, retry logic, exception handling, logging, and system monitoring.
• Implement identity lookup and synchronization of consent and preferences.
• Design idempotency and reconciliation solutions.
• Utilize out-of-the-box connectors when appropriate and employ MuleSoft for orchestration or bespoke integrations.
• Create both real-time and batch interface solutions as needed.
• Develop and execute tests; support system integration testing (SIT), user acceptance testing (UAT), performance testing, deployment, and production stability activities.
• Maintain detailed interface documentation including specifications, mapping documents, runbooks, and support materials.

Qualifications and Experience

• Minimum of 5 years in integration development roles.
• Proficiency with MuleSoft Anypoint Platform is strongly preferred.
• Experience with REST APIs, JSON, XML, OAuth and other security protocols, and integrations involving enterprise SaaS systems.

Preferred Background

• Prior experience in sectors like retail, consumer goods, loyalty programs, marketing, customer data management, privacy, or regulated enterprise fields.
• Exposure to multi-vendor projects involving collaboration with client teams and third-party platforms.
• Familiarity with Agile methodologies and structured enterprise governance frameworks.

Deliverables and Success Factors

• Achieve role-specific goals aligned with predefined acceptance criteria and project phase gates.
• Identify, document, and communicate risks, dependencies, assumptions, and decisions in a timely manner.
• Produce comprehensive evidence and documentation necessary for testing, audits, release processes, and operational handover.
• Convey knowledge effectively to Ross and Wipro operational teams.
• Adhere to on-time delivery, maintain quality, ensure compliance with Ross standards, and swiftly resolve any obstacles.
• Ensure documentation clarity, traceability, and audit readiness.
• Collaborate efficiently with teams across Wipro, Ross, and involved third parties.

Key Collaborations

• Interact with Ross stakeholders in business, privacy, marketing, technology, data, security, and program management.
• Coordinate with Wipro leadership including the Delivery Head, Engagement Lead, Program Manager, Solution Architects, and engineering teams.
• Liaise with external platform teams such as Epsilon and OneTrust/Ketch support or product groups as applicable.

Governance and Working Practices

• Participate actively in daily stand-ups, sprint ceremonies, weekly delivery governance sessions, and phase-gate reviews.
• Comply with Ross and Wipro protocols for security, privacy, access, confidentiality, and delivery standards.
• Ensure all role-specific documentation and operational evidence are up to date.
• Report any blockers or challenges through the official Wipro-Ross escalation mechanisms.