Inside Sales Specialist

About White Globe Group

White Globe Group is a premier multilingual content and language solutions provider harnessing both expert human talent and advanced AI technologies to enable global businesses to communicate precisely in over 350 languages and 1,000 language pairs. Supported by a network of 125,000+ specialists spanning 500+ cities worldwide with a round-the-clock delivery model, White Globe boasts an elite quintuple ISO certification and a portfolio including over 2,750 enterprise clients across more than 60 industries. The firm has delivered translations surpassing one billion words and is featured consistently on reputable language service indexes.

Role Purpose

This role acts as a pivotal contributor to enterprise sales growth by identifying and researching potential client accounts, detecting demand triggers, executing methodical outreach campaigns, qualifying prospects effectively, and passing on qualified opportunities to Business Development Managers. Additionally, it handles first responses for inbound requests, particularly smaller transactions.

Solutions Sold

• Language Solutions: Certified and specialized translations, interpretation, transcription, language training
• Multilingual Technical Documentation: Migration and authoring solutions adhering to industry standards
• Multilingual Medical & Life Sciences: Clinical and regulatory documentation supporting compliance
• Multilingual eLearning: Instructional design, localization, and learning management system support
• Multilingual Marketing Enablement: Creative transcreation, multilingual content marketing, and regional market expansion campaigns
• Multilingual Multimedia: Voiceover, dubbing, subtitling, animation, and accessible video content

Key Responsibilities

• Conduct detailed research and build target account lists aligned with sales plans
• Identify relevant demand triggers such as regulatory deadlines and product launches
• Map and maintain accurate contacts in various departments ensuring compliance with data protection laws
• Perform structured outreach through calls, emails, and LinkedIn with personalized messages highlighting client challenges
• Support marketing-led campaigns including webinars and events through outreach and follow-ups
• Navigate complex buying cycles by re-engaging past leads strategically
• Qualify prospects through initial discovery calls focusing on needs, timelines, budgets, and vendor relationships
• Schedule qualified meetings with Business Development Managers, providing comprehensive handover notes
• Manage inbound enquiries promptly and handle straightforward sales transactions using defined rate cards
• Maintain disciplined and timely CRM updates, report on activity metrics, and share competitive market insights

Candidate Profile

• Possess a bachelor's degree in business, marketing, communications, engineering, life sciences, or related fields; MBA preferred
• 1 to 4 years of experience in B2B inside sales, lead gen, or sales development preferably in services industries like language services, eLearning, marketing, IT, SaaS, or professional services
• Proven record of meeting activity and outcome targets in sales roles
• Experience using CRM systems and LinkedIn Sales Navigator or similar tools
• Excellent written communication skills with the ability to craft concise, engaging emails
• Confident in cold calling senior stakeholders and managing objections without scripts
• Strong research skills with the curiosity to uncover business needs effectively
• Good judgment in qualifying real opportunities amid conversations
• High discipline and resilience to maintain activity levels and pipeline hygiene
• Rapid learning capability about technical and regulatory aspects relevant to conversations
• Collaborates effectively with sales, marketing, and project management teams

Performance Metrics

• Consistent achievement of daily and weekly outreach targets over multiple channels
• Number of qualified meetings booked and accepted
• Value of newly created sales opportunities originated from personal outreach
• Conversion rates from meetings to proposals or pilots
• Timely responses to inbound enquiries
• Revenue directly closed from inbound and small service requests
• CRM data accuracy and completeness upheld continuously

Compensation and Career Opportunities

• Fixed salary range of INR 450,000 to 600,000 annually, plus monthly incentives linked to qualified meetings, pipeline generation, and closed transactions
• Comprehensive onboarding training on all product lines and platform tools
• Recognized brand credibility with ISO certifications and prestigious client portfolio backing
• Clear advancement path to Business Development Manager within 18–24 months for consistent achievers
• Equal opportunity employer welcoming candidates regardless of gender, age, background, or disability