Inside Sales Representative

About TSN Global

TSN Global is a technology-focused solutions provider that integrates Conversational AI with human-powered contact center and workforce services. Their portfolio includes AI Calling, AI Voicebots, WhatsApp Automation, Chatbots, Human-assisted Calling CRM, Staffing Solutions, Resource Augmentation, and Workforce Management Services, helping businesses enhance customer experience, automate sales and support, and optimize workforce management.

Role Summary

The Inside Sales Representative role is designed for a driven professional to spearhead outbound sales efforts, including lead generation, client engagement, and closing deals. The focus is on B2B sales within sectors such as SaaS, HR Tech, BFSI, Retail, Healthcare, E-commerce, and other enterprises.

Responsibilities

• Generate targeted B2B leads through cold calls, email outreach, and LinkedIn prospecting tools.
• Conduct proactive outbound sales activities to understand client needs and propose suitable TSN Global solutions.
• Develop and manage a robust sales pipeline, focusing on sectors like SaaS, HR Tech, BFSI, among others.
• Deliver compelling presentations of TSN Global's AI and workforce solutions.
• Arrange and facilitate discovery calls, demonstrations, and meetings for qualified prospects.
• Drive follow-ups, address objections, negotiate terms, and support deal closing processes.
• Maintain accurate CRM records covering leads, sales activities, and forecasts.
• Consistently meet or exceed monthly targets related to calls, leads, demos, pipeline, and revenue.
• Identify opportunities for upselling and cross-selling within existing client accounts.
• Collaborate effectively with internal marketing, operations, and product teams to ensure client satisfaction and service delivery.

Preferred Qualifications

• 1–3 years of experience in inside sales, B2B sales, business development, or lead generation.
• Background in B2B SaaS, technology solutions, HR Tech, staffing, or enterprise services is advantageous.
• Excellent communication, presentation, negotiation, and interpersonal skills.
• Practical experience with cold calling, email campaigns, and LinkedIn outreach.
• Ability to engage key decision-makers, evaluate opportunities, and handle sales objections tactfully.
• Proficient in CRM usage, sales pipeline tracking, and Microsoft Excel.
• Self-driven, target-focused, and able to thrive in a fast-paced sales environment.
• Graduation in any field is required; MBA or sales-related qualifications are a plus.

Key Performance Indicators

• Quantity of outbound calls and prospecting efforts.
• Number of qualified leads generated monthly.
• Count of booked qualified meetings and product demos.
• Value of generated sales pipeline.
• Conversion rates from lead to meeting and meeting to opportunity.
• Achievement of monthly revenue and deal closure targets.
• Consistency and accuracy of CRM data and follow-up routines.

What TSN Global Offers

• Experience working with Conversational AI, SaaS, and workforce management solutions.
• Exposure to enterprise-level B2B sales across multiple sectors.
• A performance-oriented workplace with clear avenues for professional advancement.
• Hands-on involvement in consultative selling and cutting-edge AI business technologies.

Additional Information

Candidates should send their updated resume to the TSN Global recruitment team, specifying the role "Inside Sales Representative" and their preferred location (Mumbai, Delhi NCR, or Bangalore).