Inside Sales Representative - Australia

About ICT Distribution

ICT Distribution is dedicated to enhancing the distribution network across the APAC region, with a particular emphasis on South Asian and Southeast Asian markets. Headquartered in Sydney, Australia, we specialize in enterprise solutions and retail technology products, including a wide range of IT hardware, software, and peripherals.

Role Overview

We are looking for a driven Inside Sales Representative based in Australia to join our expanding sales team. This individual will have experience in B2B technology sales, a talent for cultivating customer relationships, and a strong focus on generating new business and increasing revenue. The role involves actively engaging customers, promoting our vast technology portfolio, and managing the entire sales process from prospecting to closing deals.

Primary Responsibilities

• Initiate new business through outbound cold calls, email marketing, LinkedIn outreach, referrals, and research.
• Develop and nurture relationships with customers, resellers, channel partners, and stakeholders.
• Efficiently manage the sales pipeline utilizing CRM tools.
• Advocate ICT Distribution's cybersecurity, networking, cloud, virtualization, infrastructure, and enterprise IT solutions.
• Assess customer needs and recommend suitable technology products.
• Create quotations, sales proposals, pricing requests, and manage sales documentation by coordinating with vendors and internal teams.
• Follow up on sales quotations, license renewals, and ongoing projects.
• Consistently meet or surpass monthly, quarterly, and annual sales goals.
• Maintain precise records of customers, sales activities, and opportunities within the CRM.
• Collaborate with presales, finance, operations, and vendor teams to ensure seamless support and project delivery.
• Keep up-to-date on market trends, competitor solutions, and emerging technologies to identify new sales opportunities.
• Deliver outstanding customer service throughout the sales process to build enduring client partnerships.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Marketing, IT, Computer Science, or related fields.
• 2 to 4 years of experience in inside sales, business development, telesales, account management, or similar B2B roles.
• Proven ability to sell IT infrastructure, cybersecurity, networking, cloud, virtualization, or enterprise software solutions.
• Experience working with B2B customers, channel partners, system integrators, or resellers is highly advantageous.
• A consistent record of achieving or exceeding sales targets.
• Familiarity with CRM software such as HubSpot, Salesforce, Zoho CRM, or Microsoft Dynamics.

Skills and Competencies

• Strong sales techniques, negotiation skills, and relationship management.
• Excellent verbal and written English communication capabilities.
• Proficient in prospecting, lead generation, and qualifying sales opportunities.
• Experienced in handling multiple sales activities concurrently.
• Outstanding presentation and interpersonal skills.
• Competent in Microsoft Office applications including Excel, Word, Outlook, and PowerPoint.
• Self-driven, goal-oriented, and highly organized with effective problem-solving and time management abilities.
• Ability to work autonomously while collaborating with multidisciplinary teams.
• Focused on customers with strong follow-up and closing capabilities.

Why Work With Us?

• Engage with top international IT, cloud, and cybersecurity vendors.
• Opportunity for career advancement in a rapidly growing regional technology distribution company.
• Experience diverse B2B markets across South and Southeast Asia.
• Work alongside skilled sales, technical, and vendor management professionals.
• Competitive remuneration complemented by performance-based bonuses.
• Supportive and professional work environment promoting continuous learning and growth.