Inside Sales Manager - EdTech

Overview

Focus Academy for Career Enhancement (FACE) is a prominent leader in education and skill development services, impacting millions since 2008. FACE delivers recruitment test preparation, employment training, higher education admission support, and more through both classroom and online methods. Key digital platforms include faceprep.in, freshgrad.co, chalkstreet.com, and upskilly.com.

Role Responsibilities

• Lead and supervise the inside sales team responsible for enrolling learners in FACE Prep campus programs.
• Oversee the sales process from generating leads and qualifying prospects through to deal closure.
• Screen incoming leads, initiate outbound communications, and follow up with potential students and their parents.
• Conduct presentations to convey program details and clarify any questions from prospects.
• Develop and sustain solid relationships with prospective and existing clients.
• Ensure enrolled learners experience a smooth onboarding process.
• Monitor and analyze sales performance metrics at both team and individual levels.
• Collaborate with marketing and academic departments to refine campaigns and program offerings.
• Meet or exceed established sales goals and track customer satisfaction.
• Drive enhancements in sales conversion rates and learner retention through process improvements.

Candidate Requirements

• Experience ranging from 2 to 5 years in inside sales, specifically managing full sales cycles and surpassing revenue targets.
• Proven skills in lead generation, including prospecting, qualifying, and managing leads via CRM or equivalent platforms.
• Strong customer service aptitude emphasizing consultative sales, understanding client needs, and effective communication with empathy.
• Competence in account management, including handling renewals or upsells and coordinating with internal teams.
• Experience within EdTech, higher education, or training sectors is favorable.
• Analytical and organizational skills with proficiency in MS Office and CRM software.
• Excellent verbal and written English abilities; knowledge of regional languages is a plus.
• Bachelor's degree in business, marketing, or a related discipline, or equivalent practical sales leadership experience.
• Capability to lead and mentor a sales team, adapt rapidly in a dynamic environment, and respond effectively to evolving business requirements.

Additional Details

• Salary range: ₹8,50,000 to ₹12,00,000 per annum.
• Number of openings: 2.
• Work location: Bangalore, Karnataka, India.
• Employment type: Full-time, onsite position.
• Immediate joining preferred.
• Minimum 1 year of work experience required to be eligible to apply.
• Job offer provided as a perk.

About FACE

Established in 2008, FACE specializes in education and skill advancement, serving individuals and institutions across India. The company integrates classroom education, digital learning platforms, and engaging content to empower learners and professionals.