Inside Sales Executive – Lead Management

Overview

Bindwel Technologies is seeking an Inside Sales Executive specializing in Lead Management to join their SigLoch sales department at their Trivandrum office. This permanent role requires a commitment to office-based work six days a week, handling inbound sales leads efficiently to ensure timely outreach and quality lead qualification. The position reports directly to the CEO and aims to streamline lead handling improving overall sales conversion and efficiency.

Key Responsibilities

• Timely contact with all incoming inquiries via telephone, email, and other communication platforms.
• Perform cold calls to potential customers, assessing leads against predefined criteria to identify qualified prospects.
• Understand customer requirements to pinpoint authentic business opportunities.
• Assign qualified leads to respective sales representatives for further engagement.
• Maintain precise documentation of customer interactions within the CRM system.
• Monitor pending follow-ups, ensuring no lead goes unattended by sending reminders to sales personnel.
• Generate weekly lead status and follow-up reports using Google Sheets for sales meetings.
• Ensure prompt responses and closure of customer queries by coordinating closely with the sales team.
• Represent the SigLoch brand professionally with high standards in customer communication.
• Support maintaining lead databases and assist in producing regular sales reports.

Required Qualifications and Experience

• Graduate in any discipline; preference for candidates with BBA, BBM, Marketing, or Business Administration degrees.
• At least 1 year of experience in Inside Sales, Telecalling, Customer Support, Lead Generation, CRM, or Sales Coordination is desirable.
• Fresh graduates with strong communication skills and a positive attitude are welcome.
• Experience in industries such as Industrial Equipment, Machinery Manufacturing, Engineering Products, B2B Sales, Printing & Packaging, Automation, IT Products & Services, CRM, or Telemarketing is advantageous.

Skills and Personal Attributes

• Excellent verbal Hindi and English skills are mandatory; basic Malayalam communication is preferred.
• Proficiency in MS Office, email communication, Google Sheets or Excel; familiarity with CRM systems is a plus.
• Strong interpersonal communication, pleasant telephone etiquette, and a confident, persuasive demeanor.
• Thread of self-motivation, discipline, good organization, and time management skills.
• Customer-oriented mindset coupled with ability to work independently and collaboratively within teams.
• Eagerness to learn and grow professionally.

Additional Information

• Preference is given to female candidates.
• Immediate joining is preferred.
• Working hours are Monday to Saturday, from 9:00 AM to 5:30 PM.

Compensation and Growth

• Training period: 3 months with a stipend of ₹20,000 per month.
• Post-training salary: ₹25,000 per month.
• Performance indicators include prompt lead contact, qualification ratio, CRM accuracy, follow-up compliance, and reporting punctuality.
• Career advancement opportunities include promotions to Senior Inside Sales Executive, Sales Coordinator, Regional Sales Executive, Key Account Executive, and Sales Manager based on performance.