Inside Sales Executive

Overview and Responsibilities

Shree Ram Packaging is seeking a dedicated Inside Sales Executive to manage inbound leads and assist customers in selecting optimal packaging machines. This role involves communication primarily via calls and WhatsApp, ensuring all customer queries are effectively handled and quotations are managed professionally. The candidate will be responsible for nurturing relationships with both new and existing clients, coordinating with production and technical teams, and overseeing the sales journey from enquiry through order confirmation. Success in this position depends on meeting sales and conversion goals while maintaining a customer-centric, positive attitude.

Key Responsibilities

• Respond promptly to incoming leads through multiple communication channels including phone and WhatsApp.
• Assess customer needs and recommend the most appropriate packaging machine solutions.
• Conduct regular follow-ups with prospects and existing customers to advance sales.
• Convert legitimate leads into firm purchase orders effectively.
• Provide accurate and helpful responses to customer inquiries.
• Prepare detailed quotations and ensure timely dispatch and follow-up.
• Maintain organized documentation of all sales-related records such as leads, enquiries, quotations, and confirmed orders.
• Collaborate closely with production, technical, and sales departments to optimize the sales process.
• Monitor and manage the entire sales lifecycle from initial enquiry to order finalization.
• Build and sustain strong professional relationships with customers to encourage repeat business.
• Identify new potential clients and opportunities to expand sales.
• Engage in negotiation processes to support the successful closure of orders.
• Regularly update customers regarding their order status and any specific requirements.
• Work toward accomplishing assigned sales targets and conversion objectives.
• Ensure no leads are neglected through prompt and consistent follow-ups.
• Maintain professionalism and a positive demeanor in all customer interactions.

Requirements and Eligibility

• Only female applicants are eligible for this role.
• No prior experience is necessary; applications from fresh graduates or beginners are welcome.
• Strong communication and customer service skills are essential.
• Basic understanding of sales procedures and quotation preparation.
• Creative and eager to learn new sales techniques.
• Self-confident and focused on meeting targets.
• Familiarity with MS Office and Google Sheets is preferred to manage records efficiently.

Compensation and Incentives

The position offers a monthly salary ranging between INR 10,000 and 15,000. Additional performance-linked incentives are available to reward effective sales achievements.