Inside Sales Executive - IT Hardware

About the Role

Osprzet Technologies Private Limited is seeking a full-time Inside Sales Executive based in Bengaluru, specializing in the IT hardware sector. This role focuses on business-to-business sales, involving a diverse range of IT products including laptops, servers, networking equipment, cybersecurity devices, and related peripherals and services.

Key Responsibilities

• Identify and generate new B2B leads through cold outreach channels like calls, emails, LinkedIn, referrals, and online inquiries.
• Manage incoming inquiries by assessing client needs and requirements effectively.
• Promote and sell IT hardware products such as laptops, desktops, servers, storage solutions, networking devices (switches, routers, access points), firewalls, CCTV surveillance, UPS power systems, printers, monitors, software licenses, AMC services, and IT services.
• Prepare and present detailed quotations, proposals, and commercial offers tailored to client requirements.
• Liaise with technical teams to ensure suitable product selection and solution design.
• Coordinate with distributors and original equipment manufacturers to obtain pricing, availability, lead times, and warranty details.
• Maintain regular follow-ups on quotations and sales opportunities to advance order closure.
• Engage in commercial negotiations to secure sales and close orders successfully.
• Work collaboratively with purchase, accounts, logistics, and technical departments post-purchase order receipt.
• Ensure timely follow-up for payment collections according to agreed terms.
• Keep accurate records of customers and prospective sales opportunities within CRM systems such as Zoho.
• Generate and provide regular sales and pipeline progress reports at daily, weekly, and monthly intervals.
• Develop business relationships with existing customers to boost repeat sales and cross-selling.
• Identify and activate new as well as dormant accounts to increase business growth.
• Consistently meet monthly and quarterly sales and gross margin targets.
• Maintain strong professional relationships with customers as well as OEMs and distributors to strengthen the sales network.

Candidate Profile and Skills

• Possess sound knowledge of IT hardware and networking product ranges.
• Exhibit strong communication skills with the ability to persuade and negotiate effectively.
• Proficient in both verbal and written English communication.
• Highly adept at follow-up procedures and closing negotiations.
• Well-versed in understanding customers' technical and product needs to recommend suitable solutions.
• Experienced in using MS Excel, Word, Outlook, and CRM platforms such as Zoho.
• Capable of drafting professional sales documents including quotations and customer correspondence.
• Target-driven, self-motivated, and organized with good team coordination skills across sales, technical, purchasing, and accounts functions.